The staff were the shining gem of this hotel. From the welcoming to the dining room, all the staff were always courteous and caring. They consistently made one feel at home and at ease. The hotel in itself was great, but the staff made it an exceptional experience.

I really can't think of much that I didn't like. The room was nice and cozy, the bed was comfortable with two large and one medium cushion, there was parking for any vehicles, it was close to the city center. All good things. The Wi-Fi was somewhat weak in my room, but I also hadn't asked the hotel staff if there existed the possibility to make it stronger.

Excellent cyclist-friendly hotel -- I was in Bormio for some Stelvio/Gavia climbing. A very friendly owner who was always willing to help, to bring a cup of coffee or some water, to offer various chargers. The best part was the room on 4th floor with all the necessary stuff, a comfortable and supportive double bed which restored quite well after a day of cycling, and an amazing view over Bormio from a spacious balcony. Indeed, you can spend a whole day at the balcony, looking at the city and the mountains, enjoying the sunset or the night sky (Photo enclosed). Finally, the location is super, just off the road to Stelvio and Forcola, in a quiet street away from the hassle of the center -- and yet the center is easily accesible by foot (7-8 minutes). And all of that for a competitive price ( 120 EUR for a double room in the high season) -- so it's a well-deserved 10

Breakfast could be more diverse. Becuase of covid, there was no buffet, so you have to line up for the food served from behind glass. Also we could not check out their lunches or dinners since they have to be ordered a day in advance. But these are minor problems

Great family owned hotel. The owner was very helpful and friendly. The breakfast was very good and offered a wide variety. They also offer a secure room to store bicycles. I will definitely go back the next time in Bormio. Highly recommended.

The host is extremely kind and always helps with any problem! The breakfast is full of choices. The room is extremely clean and comfortable. I will definitely choose this location for my next visit of Bormio!

Everything was perfect, nothing to complain.

The location is beautiful, the building itself is stunning. The hotel has been a family run business since 1957 but has been going much longer than that. You are not regarded as a customer or guest here you are treated as a visiting friend of the family. The host/owner seems to speak every European language and is happy to converse with you. Dinner is at 7.30 pm and appears to be manic but goes without a hitch, and the food qualifies as Italian fine dining at its very best. I look forward to returning at my earliest possible convenience.

Absolutely nothing

good staff.

we saw strands of hair on the flooring of our room toilet. Not a very comfortable bed. the interior design is like a geriatric residence.

A wonderful hotel situated in the heart of Bormio.. Everything pristine and the operation was cared for by the whole hotel team I had had a tough day, arriving a little later than planned but I was warmly welcomed. Nothing was too much trouble. I will try to stay here again

Nothing, I liked everything about the hotel- It was my favourite hotel on my week long trip, staying in a different hotel as i travelled across Italy. The previous nights hotel wasn't nearly as welcoming as hotel Adele..

Fantastic location, balcony with wiew, helpfull staff. Great value for the money. Garage for bicycles.

Outdated room, still comfortable. Some moise from hallway. Still highly recommended.

Three things in particular stand out: the friendliness of the staff (by far the friendliest I have ever encountered in my years of traveling); value for money (probably the best in all of Bormio); and location (secluded enough to enjoy a quiet spot with a nice view from the lobby, but not too secluded such that it's close enough to the city center in case you want to enjoy a nice stroll in the old town)

Beautiful boutique hotel and family establishment. Great location with a fantastic view of the mountains and the town that you can see from your room balcony. Beautifully and authentically designed rooms. Super clean rooms and great staff. We love it and will come back. Great value for money as well