The property is small, quaint; 12-13 rooms I believe. It felt like coming home, and Isabella felt like family. My room was clean and available to be clean daily. I chose every other day cleaning service. She provided bottle water, snacks, and fresh fruit. She was knowledgeable, friendly, and extremely helpful. I had a minor issue with my AC and shower door that was addressed immediately. Oh, the elevator is snail pace slow and tiny. Hitting the steps is definitely the way to go. Just put your luggage on the elevator and meet it upstairs. The location is priceless. I walked everywhere: restaurants, shopping, hiking trails, and local attractions are all nearby. I averaged 17000-20000 steps per day so I indulged in the local delectable baked desserts and gelato. Public transportation including taxi service starts around 7-7:30am. I had a 6:30am flight. I told Isabella I would be leaving a day early to stay in Milan so I could catch my flight. Isabella was like “no, let me find you transportation. I don’t won’t you miss your last day here and incur an unnecessary expense.” And she did. My driver arrived on time like clock work. The ferry and local train station is a 5-10 minute walk.

This was our first time visiting Italy and what a fantastic experience it was. Isabella welcomed us with open arms and went above and beyond to ensure we were comfortable throughout our stay. From offering restaurant recommendations on our first night, to checking in with us mid-week, she was available to answer any questions or queries we had throughout our stay. The hotel is conveniently located near the waterfront, a 5-minute walk to the Ferry piers & Como Nord Lago Train Station, and within a minute’s walk of several coffee shops & restaurants that we visited daily. The busier shopping areas are a 15-minute walk from the property, which meant the street was mostly quiet after a busy day exploring the lake. We occasionally popped back whilst exploring Como City to use the toilets which was a definite positive. The room itself was clean, functional, and had everything you could need for a comfortable base to explore from. The room was spacious, with a large bed, sofa, chair, table, air conditioning and decent sized bathroom and shower. The room was “refreshed” several times during our week long stay, with fresh towels, toiletries and bed making. We felt that the hotel was really good value for money, and with Isabella’s hosting was above and beyond what we had initially expected. We would have no hesitation in recommending The Convo to anyone looking to explore Lake Como and the surrounding areas and will definitely be recommending The Convo to friends who plan to Visit the Italian Lakes in the near future. Thanks again Isabelle, her Team and Jack Sparrow (the dog) for such a wonderful stay!

There wasn’t anything we didn’t like about the property. The only thing we would perhaps recommend is maybe a few additional coat hangers to be able to hang more clothes.

the room was very clean, the air con worked better than any of the previous hotels, Isabella was so helpful and really looked after us, the location is perfect a stones throw away from the lake would highly recommend

The hotel is in a great location - walking distance from train stations, ferry terminal, funicular railway and very close to lakeside shops and restaurants too. The hotel owner is extremely friendly and offers a very personal service with WhatsApp messages giving fabulous restaurant recommendations etc. Breakfast is not provided in the hotel itself but in a cafe close by which was not an issue and food was good.

The hotel is very clean but our room was fairly small and the bathroom could have done with an update. Not a huge issue as we hadn’t gone to come to sit in the room but it may bother some people.

We liked everything! Amazing location right near the ferry port and centre of Como. Peaceful hotel. Staff were so friendly. A big thank you to Saron for her kindness and hospitality, she made our stay extra special and made us feel at home. She recommended some excellent places for us to visit. We also loved Jack Sparrow! Hotel was clean and well equipped. Breakfast is definitely worth purchasing. It is at a family run cafe 2 minutes away and it is also worth visiting their cafe for lunch as their pasta is the best we have tasted! Thank you so much staff of the Convo, we had a brilliant time.

nice and clean room, well-equipped the apartment is in a very good location, very close to the city centre, bus/train station and the harbour the staff was very nice

Our room wasn't in a good location. It was on the base ground opposite the reception which is a community space with a kitchen so people always passed by and sat there to drink and chat. We had also a glass balcony door and our bad was in direct opposition to the door. So someone goes out to smoke a cigar, chat or whatever it is very disturbing, especially at night/evening. This should generate unpleasant situations between the guests.

Great location Excellent communication from staff

Great location with a short walk down to the lake. The owner was really nice and felt like we were welcomed into her home. She provided local tips and recommendations and was around every morning to check on our stay.

The walls were a little thin so you could hear other guest in the hall and rooms, there were several rather loud guest during our stay, especially a couple of groups who would come back in the middle of the night after drinking and be screaming at each other in the halls.

My favourite feature of this hotel, which is what would make me recommend it to others is its wonderful manager, Isabella. She was incredibly welcoming and immediately made me feel at home. She gave excellent recommendations for local dining and even made bookings for me - these were some of my favourite meals of my whole trip! The hotel is very close to the main bus station, and Como Nord, and ferry terminal, but is at least a 20min walk from the main train station on the other side of town. Very comfortable, relaxed stay.

I loved everything about this place. Small charming family hotel, excellent location, very close to bus station, train station (Stop: Como Lago) and ferry. The best restaurants and cafes on the lake shore are just around the corner. The rooms were very cosy and clean, bathroom small but you really don’t need bigger one, very comfortable bed, air conditioning was good. The owner Isabella was very kind and helpful. There is a luggage room in case you have a late flight, you can leave the luggage there.

Nothing