Modern stylish facilities. Excellent bedroom and bathroom. Lovely Spa. Great reception staff.

The buffet breakfast was slow. Not self service. The waiters were rude and their sole aim seemed to prevent us getting the food and drinks we wanted. They were surly and frankly very rude. They need to go on a customer service course. Very disappointing. I mentioned this to reception but they didn't apologise or offer compensation

Location was excellent to visit Otranto, beautiful town with its harbor, beach and small shops and restaurants. Breakfasts and evening menus were excellent, cooked with care, love for traditional dishes. Special thank you to Carmen and Matteo for their friendliness. The cleaning ladies did a fantastic job. Our room was always spotless. Airco worked well. Hotel parking always available. Location was excellent to reach surrounding beaches and towns. Supermarkets in the neighborhood. Little gem in town the White House Restaurant! We recommend visiting Santa Maria di Leuca!

Our biggest complaint was the extremely tiny and outdated shower where you could hardly turn without bumping your elbows, certainly for a 4-star hotel that claims to be the biggest Spa wellness resort in the whole region! Our room was located at the very end of the resort and we had to walk many stairs in a labyrinth to get there. The staff at the reception was a little too formal at check in and check out. Ordering at the swimming pool was quite a task...bar was mostly unattended due to the fact that the only bartender had to deliver room service.

The superior room was super nice and spacious. The hotel was clean and the staff was polite and helpful. The pool area was also nice with the bar. Lunch was easy to get and enjoy by the pool.

A bit disappointed with the breakfast, since there weren't any fresh options. There was some fruits but you had to cut and peel them. Pool was closed 13-15 which was a bit boring but maybe a normal thing in Italy.

Very large and comfortable room. Efficiently run with friendly staff. Good location for walking into Otranto old town.

The hotel is very close to a dual carriage way bridge. That said, the noise was not intrusive.

We upgraded the room to include a balcony. It was worth doing as it was a quiet room too. Modern Décor, comfortable bed, excellent food, wine and friendly staff. Location is good as it was only a ten minute walk to the old town. We arrived early and were able to check in early. This was really appreciated and made for a very good start to our holiday.

Very friendly staff and helped decide on local attractions to visit. Really lovely setting and gardens and a short walk into the gorgeous town to enjoy fabulous local restaurants. We really enjoyed our stay and I would recommend this hotel to my friends.

Pool side food choices could be improved

lovely bright hotel with good size bedrooms and a great pool. Breakfast was fine, coffee excellent although it must be ordered from the table. No problem paying for Cocobeach €20 for the day since there was no mark up.

It’s about a 15 minute walk from everything in the town. a shuttle or even golf cart drops would be nice.

Nice new hotel with wonderfull pool-area and facilities. Rooms clean and big. Towels supplyed at the pool-area. Nice continental and italian breakfast buffet. We had dinner in the restaurant, which was good value for money. Reception helpfull.

Water from taps tasted really bad, but the hotel supplys bottled water to the rooms. Hotel is walking distance from center of Otranto, placed a bit by itself as a sort of resort.

Excellent service by the staff, very friendly and quick in the restaurant. The facilities are great and the hotel is beautiful with very well maintained gardens

Nothing, in general is a very good hotel. Some furniture is a bit old, but in good condition

Location, hotel and staff were excellent. You could book everything with the hotel and they would sort it for you