Everything! Such a warm welcome. We arrived in bad weather and were offered a warm drink. The hotel is absolutely beautiful and pristine (it smells lovely as the hotel has it's own fragrance). It is set in a lush garden with a gorgeous pool. We were picked up and helped with our luggage. We ate in the restaurant every night as the food was absolutely delicious!!! We are still thinking about our amazing stay and would love to return!

There is nothing we didn't like. Our stay was perfect.

Good with great balcony. Beautiful moon rises. A VERY good breakfast. Great young woman at front desk Fantastic staff, very accommodating. Location close to where you climb to the volano. Fabulous pool Very quiet

Nothing except the dinner was disappointing. Don’t waste your time. Wait staff great, however

The hotel was super clean, and the staff was agreeable. We enjoyed the swimming pool. The breakfast was delicious, with plenty of choices. We also had dinner at the restaurant, and it was excellent. The location is not super central but the hotel has a shuttle bus that takes you to the harbour or if you like to walk, it's just 20/25 minutes walk.

Everything was amazing. Quiet location, the hotel room and pool area, the excellent service provided by all the staff - from free pick up and drop off service to very helpful reception, extremely clean rooms and breakfast, dinner and pool area service. Breakfast was excellent and catered for people with different dietary requirements and dinner service at the hotel restaurant was of very high quality. Waiters are very hardworking and knowledgeable on the food and wine of the region.

The fact that I could not stay longer

The staff were exceptional - they really went above and beyond to make me feel welcome and happy! The pool was lovely to relax by, and it was within walking distance of both the beach and the port town! And the food in the restaurant was absolutely delicious too! Exactly what I needed!

Very nice staff, so kind and available to help us! Very appreciated their kindness. Room very clean and nice bathroom. The restaurant is super tasty and offers original plates. Breakfast super good with a lot of options.

Noise from the superior floor that we can hear in the room when guest are moving their stuff

I am very thankful for my upgrade. I got a room with the most amazing view (see photo). The facilities were very comfortable and I enjoyed the pool very much. The team working at this hotel is very nice. The room is spacious and very comfortable and so is the bed. Overall a great experience. I would highly recommend this hotel to anyone traveling to Vulcano.

I really can't think of anything

Very polite and friendly staff. They will really help you, give you tips, make calls to help you organize smt and answer any questions. In this hotel you feel that you are really welcome. Shuttle service from the port and back at your convenience. Great food in the restaurant. Very nice pool and the surrounding area and you can stay there all day after check out. Highly recommended.

Everything was great. The staff was very nice and helpful. It was clean and convenient. Tasty breakfast and best dinners we had in Vulcano. We appreciated the free starters glasses or glasses of top quality prosecco, as well as free transfer to the port.

Nothing serious, maybe having to pay for pool towels

We expected something impersonal, but it was quite the opposite. This was one of the best hotel experiences we ever had. The people working there create a charming atmosphere and we felt at home quickly. Especially the person leading the restaurant is outstandingly friendly and makes for the best service.

nothing comes to our mind.