Location Staff, Sandy served breakfast with a smile and Cinzia was very helpful with advice on excursions. They arranged for us and our bags to be picked up from the port and taken to the hotel. Breakfast Views of mountain. Great place to relax after an excursion and plan the next.

Not a problem for us but the shower cubicle could be bigger.

A very good, clean hotel next to the beach and very close to the restaurants and bars of the island. The staff was very helpful and polite. The lady at the reception was very kind and offered an upgrade of the room which was very nice. Breakfast was very good, the room was spacious with a very nice view to the sea. It is convenient because it is a few minutes walking from the port, but the beach in front of it is very clean.

Reception lady was lovely. We reserved it last minute arriving on the island close to the port, restaurants and the volcano for our short visit and all was good.

The nearby mud bath was closed indefinitely so we could not try that.

Walking distance from port, shops and restaurants and from many beaches. Good value for money. The room was clean and everything functioned well. The breakfast was as expected in a 3-star hotel.

The hotel was a bit run down and the old airco could barely keep the room cool with an outside temperature of 34C. Our room didn’t have a nice view but we didn’t pay for it, so we accepted it.

very pretty hotel, excellent location and virtually private beach just across the road.

lack of towels for the beach. people visit vulcano for the beach, and it was a shame they didn’t have any to use, like other hotels have that are gray or blue and therefore it doesn’t matter if they’re stained. we were advised to buy some at the tourist shop, which of course we didn’t do!

Great location. Short walk from the port and across the road from the beach and mud bath (currently closed). I arrived early and had contacted the hotel the day before to ask if I could leave my backpack. They replied promptly and were very helpful. Room was clean with a balcony. There was a good choice at breakfast. The guy on reception was friendly and happy to give suggestions of what to do on the island. I'd happily go back!

Nothing

The position was great view fantastic service was brilliant

Everything was fine and cinzia very helpful! Thank you!

Really nice host, late check out was possible!! So we could climb the volcano in the morning and check out after. Location is perfect, close to port and beach.

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Close to the beach, nice breakfast, nice people. Beautiful island, my sister wanted to change the room and they were very helpful and quick in that.