definitely the pool and the view…

5 star ?! hmm don’t think so, definitely a well serviced hotel, but… not a 5 star, restaurant in the hotel… 6.5/10, quite outside the city… could use the shuttle of the hotel or taxi… but it’s a little far out. wished they had placed a LADDER to also swim in the sea…

The 2 bedroom family room; restaurant food; beach club facilities and the divine sunsets.

Beach club was a bit of a ‘scene’ with mostly day trippers; umbrellas didn’t give much shade.

I liked everything about this property. The location is far enough away to have its own private oasis, however close enough to Sorrento with the hotels shuttle. The ambience, design, and overall atmosphere, make this a destination location, and I will certainly be back to visit. The hotel staff is amazing and go out of your way to make you feel at home. Front desk crew were so helpful. Delores, Melania, Ezekiel and Maria all helped make our stay memorable. Pool area staff too! Both Francesco’s and Maria. there are lots of other people I don’t remember their names, but they were also very helpful and friendly. 

there isn’t anything I didn’t like about the property.

Breakfast was good could use more selection of fruits and other breakfast choices! The location was amazing but really hard to go down and up on that street and very scary our car didn’t fit the turns and we always had to back up!

The breakfast could use more selection! There was no gym we had to find a gym to go too! For a 5 star resort should have a gym and a boutique where we can buy snacks and suntan lotion and other stuff that guest might need

We had a great pleasure to stay in the Maya Hotel for 2 incredible nights. Notwithstanding that it were working days, pool area was not so crowded. Perfect service have been provided during all stay. Really tasty food in menu. Most of all we enjoy design of Maya resort, it reminds Mexican Tulum.The hotel is located in the harbour between the rocks, which gives a feeling of privacy. There you will not meet random passers-by, only hotel visitors. Every room offers views of stunning sunsets. In the evening you can go to a restaurant or order sushi at a bar. The hotel is very different from typical Italian hotels, it is rather very stylish, fashionable and photogenic from any angle. My boyfriend proposed to me at sunset. We will definitely go back there one day!

That we had only 2 days. We would like to go back there on the weekend when there are great parties with DJs.

The venue was clearly very well taken care of. The layout of the pool with the sunbeds, the white and beige colors everywhere really made it seem like we were in a high-end resort on a remote island. The hotel is quite isolated ~7min from the main road and down a cliffside, so it actually stands alone and really feels like an isolated resort away from all the tourists of the amalfi coast. We got extremely lucky with the price, as a resort of this sort would usually cost >1000€ a night, especially given the all inclusive stays by the pool and breakfast. The food was delicious, the bloody marys were great. The staff were quite helpful, they agreed for us to change rooms to one with a seaside view, and to chill by the pool after checkout. We went during the week, but I would’ve actually liked to experience the parties happening over the weekends, they had some nice electronic loungey beats, the whole experience reminded me of Alemagou in mykonos. We were initially very skeptical about the place given the previous reviews, and thought the place would be a bit trashy, but it seems like every negative comment has been addressed, and the negative reviews are actually from a few years ago. A true gem!

I would actually suggest to the hotel to add extra pictures to make the place look credible. I can imagine that it would be difficult to get to without a car or taxi, but thats the price to pay for the “remoteness” of it, although I might’ve seen people take a shuttle from the hotel, not sure.

Overall, the property is absolutely breathtaking. The views were unreal.

Unfortunately, the amount of money we spent per night does not equate to the level of service that was expected. Most, if not all of the staff were extremely rude and did not make much of an effort to make us feel welcomed. However, we did meet a fabulous staff member named Irene who made our trip absolutely worthwhile! She helped my boyfriend personally pick the flowers for a birthday bouquet of flowers for myself. She was an absolute angel and deserves an amazing shoutout for her very genuine and kindhearted service. We love you Irene!

I liked the location and the swimming pool

Restaurant staff were not trained properly, standing too close to our table with hands in pockets talking to each other Evening meal was basic and not very good, was expensive. I couldn't eat my meal. Had mussels to start with but bottom of the bowl was dry, obviously didn't use a little cream or wine. Spaghetti meal was basic but cost 20eu, could have done better myself. It was cold and didn't get offered any blankets or to sit inside. Something was missing ?

Great location clean modern great staff everyone is so friendly and makes you feel comfortable. Food at the restaurant is amazing didn’t have 1 bad meal my whole stay and the view is great from your table. Ezekiel is the best knows a lot about the area super friendly and gave us some the best desserts I have ever had. I can’t wait to come back next summer

Nothing

The hotel was excellent as was the location but what made it even more memorable was the staff. They were so friendly and extremely helpful. Ezequiel in particular was at pains to ensure our stay was the most enjoyable and relaxing it could be. 10 out of 10 for customer care.