Everything was great. The staff are very helpful, breakfast is nice, the view is hard to beat. Parking is free in their lot and the restaurant/wine bar is lovely. We came in later than expected due to the rental car facility having issues. The staff made special arrangements for us to eat dinner in the packed restaurant. They went above and beyond. Everything was very clean, the staff are so helpful. Luca helped us book a nice thermal pool and massage day. If we return in the future we would stay here again hands down.

The bed was a little more firm than expected. Our backs hurt in the morning.

Really character filled location right in Montepulciano. The rooms are quite a good size. Breakfast room is very quaint and we had a really nicer breakfast laid out each morning. The staff were very helpful and friendly. Location is awesome but worth checking the road routes in the town. We had a BMW X5 and it was pretty tights driving but fun. the views are stunning from the property from both side, moving and night. The hotel has a wine bar / restaurant attached which is handy for a meal / drink.

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Small and intimate, Luca was a wonderful host; friendly and taking personal care of us. Recommended restaurants and set up a winery tour for us. Our room was spacious and well appointed. We had a little loft sitting area and beautiful views over the rooftops to valley and mountains. We thought enjoyed our one night stay wish we could have gotten another night. Will return next trip.

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Breakfast is OK, but served late from 8:30am which would be OKif there is coffee maker in the room. Being early birds we want coffee or tea as we wake up. Ramona is very friendly and served us coffee when we accidentally showed up at 8:00am. The free pick up from Montepulciano main entrance was nice and made it easy to get to the hotel. Frank who picked us up also helped us carry our luggage to our room on 2nd floor since there is no lift on the property.

Serve breakfast earlier, say 7:30am or have coffee/tea/cappuccino available in the library for guests to serve themselves or have hot kettle for coffee or tea in the room. Bathroom is so tiny and not enough room or shelf space for our toiletries & personal items.

Beautiful rooms and the connection to the wine bar downstairs is a big plus - the best views in Montepulciano. Parking out front allowing you to drive into the ZTL without a fine also a big perk.

The bathrooms are starting to look a bit dated/worn, and communication with the team ahead of arrival was friendly but not always timely (leading me to some stress over parking arrangements).

You guys were wonderful. We loved your beautiful hotel and the stunning views and the lovely breakfast - but the most important part was the warmth and kindness of the entire team. The help with parking during the rain and Christmas market was above and beyond!!!! Luca is our Italian citizen of the year 💜💜💜

Luca met us as we drove up, in the lot next to the church and gave us a nice tour of the facility that has not just the guest house but an attached wine bar (we ate there one night, which was fine as a light meal after having visited Pienza that day). Luca also suggested another excellent restaurant. Early March was perfect as there were no crowds, parking was simple and people had more time to be friendly (especially at the wine tasting collective). I wonder whether the place would seem overwhelmed in the summer, but in spring it was magical. Our room was very large, with views of both valleys. Nice breakfast (hot chocolate was fantastic!)

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Great staff, fabulous lively wine bar attached to the hotel (good variety of food and terrific choice of wines). Breakfast was good - simple but varied and enjoyable. Wonderful views of the town and Tuscan countryside from the room. Room generally very comfortable (suite).

Shower worked ok but needs an update. Other than that, no negatives.

The staff were very friendly and helpful. Parking is a bit of an issue but victor parked the car for us . There is no lift but he helped carry heavy case. View from our room was lovely and bed very comfortable. Bar next door is great for an early evening drink watching sun go down.

The room is a little dated as is bathroom although it’s a good size. Getting into the town can be quite difficult by car and has put us off returning. We felt it was overpriced for what it is.

Excellent location, staff were friendly, room was beautiful with a great view

Only thing I could fault was the a little light from the street light coming through the curtains, black out curtains would of been great, apart from that everything else was fantastic.