We stayed here for three nights and have no faults at all! The property is clean and the air conditioning a very welcome sight when you’re British and not used to the hot weather we experienced! The cleanliness was fantastic and we were so grateful to have the amenities to prepare food for ourselves etc! The bed itself was super comfy and large (we were two friends sharing) and we couldn’t feel the other person wriggling during the night.

Absolutely nothing all. Pleasure to stay and will definitely come again.

Very easy to find, great communication with Francesca. The room was well equipped and clean. The location was good, perfect if you need a place to stay for a night or two, and you want to reach different parts of the city. We asked for a parking, which was arranged without any problems by Francesca.

It was no problem leaving the car, because it was safe in a garage overnight. However, the guys who handled the parking bumped our rental car and of course denied it when we asked about it. This is common in Naples, so just be prepared with a full insurance. On top of this, it's very expensive to park. You pay 30 euros overnight, not for 24 h as you might think!!! If you plan to stay after 12 h, they charge you 5 euros / h.

There was very good communication from Francesca. We arrived in Naples before check in time and so she arranged for Mrs Enza to meet us at the property so that we could leave our bags. There are steps to the first floor and then a lift. The property felt safe and it was the perfect location. It was good value for money and our room was cleaned each day. Air con worked well and we were not kept awake by noise. The port was easy walking distance as was great shopping and lovely restaurants.

We stayed for two nights we were in the room with two single beds. It was quite a small room and was fine as we were out all day but I would not have wanted to stay for a longer period of time. The fridge was great but right next to one of the beds and had to be unplugged if you wanted to use the socket next to the bed.

fab stay! it’s an old building with very narrow stone staircase so be aware if any mobility issues or lots of luggage. Brilliant host who greeted and explained the locking system very safe security, and was to hand on WhatsApp messenger whenever we needed help. Amazing location perfect for buses and port for-the ferry is across the road very busy roads but double glazing blocked out any street noise. Room was perfect for our stay comfortable bed hot shower great air conditioning. Great little cafe just outside for coffee and pastries in the morning. Would definitely recommend perfect location for a visit to Napoli very good value for money.

nothing to dislike all very good

A spacious studio apartment, with large bedroom (high ceiling, bed 160cms) and modern bathroom. Kitchen is functional. Close to 'Università' metro and the port. Easy walk to Centro Storico or to Chiaia areas. Francesca was very helpful in texting and Ms. Enza the cleaner really kind. The aircon works well in the bedroom.

The area, like much of Naples, is fairly noisy but with the windows shut it was very quiet. The kitchen is functional but needs a little updating. They fixed the washing machine very quickly and provided more clothes pegs. Good value for money.

The hostess was in touch since the confirmation of the booking. Francesca is very helpful, supportive and kind. She was making sure that one was comfortable and gave us advice on how to move through the city and get to places. The location couldn’t be more perfect. At 5min walking one can find restaurants, bus stop, the port, underground stations, market, a place where to hold the luggage.

The internet is a bit unstable, though it didn’t bother us at all. In the end, it worked for what we needed.

Lively location is great. Lots of restaurants, bars, cafes, shops, gelaterias etc. nearby. Also only short walking distance to the port, where from you can travel to Ischia, Sorrento, Capri, Procida ... We liked the balcony and a view too: to the sea and very lively street. The owner was nice and flexible and made sure everything went well, grazie mille!

Little more space to baggages was needed. But ok, we had plenty .. Still, it isn't nice to open them on the floor. Room is quite tiny. We are rating this place with 9.5 points and would come back.

Francesca was an exceptional host. We were having communication errors on our side due to only being able to use email, and Francesca went above and beyond to communicate and meet as at the location early than she had planned, and made sure that we we comfortable and knowledgable about all the amenities before she left us. The location was perfect as we were walking. It was very accessible to both the train station and the port as well as grocery stores and restaurants. Even though the building is in a busy part of the city, the apartment was a quiet, clean, secure oasis. The bed was comfortable, the apartment was clean and lovely and the air conditioning was appreciated. Also great access to any tourist activities or buses that we may have wanted. We only stayed a night, but it also would have been great for a longer stay. I would absolutely recommend the B & B Monserrato for any stay in Naples, especially for those who do not have a vehicle.

Nothing. Francesca was an amazing host that that makes all the difference.

The room was great - a bit bigger than expected, the bed was really comfortable, and the shower was fantastic. The location was great, an easy 10 minute saunter to Via Toleda (big shopping street) and close to some great bars and restaurants (I recommend Evo50 for pizza!). The air con was really necessary in the Naples summer! There was a nice balcony too, which was great for taking in the sounds of the city and acclimatising to the temperature. Shutters over the window blocked out the light really well, so I got a really good sleep. The host is really friendly and helped me get checked in despite my flight being delayed!

Nothing!

Really great location, close to the port and all the action in the city centre. Francesca was very helpful, organising us to drop out bags off early, with the help of the lovely lady that cleans there. The room is very clean, comfortable and the windows keep all the crazy traffic sounds out completely. The only improvements that I would make are extra pillows and drinking glasses. There is a small fridge. We had a great stay !!

The pillows