The room was clean and tidy, with a great bathtub which we loved. The location is perfect, only 150 metres from the most famous pizza place in Napoli, the metro station was two minutes away, with great coffee shops around, and everything we had wanted to do in Napoli was within a walkable distance. The staff were so nice and sweet, Francesca was so lovely to us, and they happily accommodated our "extra" needs.

The only "comment" I would have is that the heating system in the bathtub was a bit wonky; sometimes, there was cold water coming out when we set the temperature to hot water. But that was it; we had no problems at all.

Francesca is so welcoming, and we had great communication with her about our arrival. Offered us coffee/beverages when we arrived which was appreciated. Comfortable bed, clean updated room and bathroom, great shower. Central location …10 min walk from the train station. Nice, simple breakfast and coffee in the breakfast room.

Via Umberto is a busy, noisy street. Although the hotel is on the 3rd floor you can still hear the traffic. I slept fine with ear plugs but my family didn’t and found it noisy.

Very comfortable suite, big and comfortable room, absolutely clean, big and comfortable bed and cozy bed linen set, safe, fabulous convenient bathroom: toilet and bidet, huge modern renovated with 2 head shower, very power water flow (in the heat of the summer it is very important), always fresh towels, AC, super location in the heart of the city center on the main street close to everything, and 15 minutes by walk to the train station or to the port, Good breakfast includes many juices and real Italian coffee.

Only stayed one night but it was absolutely ideal. Super quick access via taxi from airport. We read reviews it was hard to find but all you need to know is to look for the big wooden door on the main road and contact the venue to let you in. Fears eased straight away. Room was clean and ideal. Everything you need for a short stay. The road outside is super loud BUT the room was very, very well soundproofed, very quiet, with the windows shut and good air con.

You've just got to know about the big wooden door at street level. If you know that, you're sorted.

Francesca was such a lovely and accommodating host. Right next to Duomo train station which was convenient. We had a giant spa bath in our room and everything was provided. Sad we only had one night and had to check out before breakfast but Francesca left us with some things to take with us for our early flight which was really sweet :) would stay again.

Nothing

The staff didnt speak english but they welcome you super nice, good breakfast, really good location close to the metro and close to the port so you can go wherever you want really fast.

When people are in the hall you can hear them, it feels like they are in your room, so if you have a light sleep you may get up when someone enters the hotel...

Location was great, really clean and fantastic hot tub in the room. Located a stone throw from the Metro hence great for those visiting planning to use public transport.

We had a room with a “street view” hence a little noisy

The room was extremely clean and fit our needs for a 1-night stay in Naples. We had a balcony overlooking the main street and were not bothered too much by the noise. We also felt very safe, the hotel itself is in a secure building, just a bit difficult to locate when we first got there.

There are multiple keys needed to get from the street to the hotel lobby, which is a bit confusing but on the other hand, very secure!

Everything about this hotel was perfect. The staff was really kind and helpful, especially the lady that served us breakfast! The room was big and spacious and everything was very clean. The wifi connection was also great, I didn’t experience any noise from the outside even though the hotel is in the core center. It takes you 2 minutes to get to the old city and I would recommend this hotel to everyone!

Breakfast was basic but adequate and certainly nice to have a little something to start the day. The room was clean and nicely presented. The staff were very helpful with our late check-in and everything was left out for us.

We couldn’t seem to get the lock on the front door to work so rather than going out for a walk and a quick bite after we checked in we just stayed put. The next morning we departed so not a major issue but would have been if we’d stayed longer.