The check in was easy and the front desk staff was very helpful and friendly. There was a nice little restaurant with lots of outdoor seating literally right next door. The rooms had access to netlix and other streaming services which was good for my son. The breakfast was incredible! So many homemade breads and pastries and jams. There was something for everyone. I am gluten-free and my son is dairy-free and we still ate very well. The staff went above and beyond to meet every need. We were just there because our flight got cancelled at Malpensa airport, but we were pleasantly surprised!

Nothing

Well budget room wasnt as we thought it was actually like any other superior room, huge bed with really great pillows and sleep was excellet. Late checkout is perfect and a welcome drink in mid summer is perfect welcome gift actually. We had a late check in also and staff were very kind and gave us every info we needed. Bathroom perfect, made actually for a tall people like me (204 cm) you will not feel neglected. And stay was exceeded our expectations. It was clean and spacious.

Nothing actually. Have in mind that we stayed in budget room for two.

Breakfast is very good. When you book, please include the breakfast as it is worth it. The room size is okay, and the king-size bed is quite exceptional in Italy. The staff is friendly and tries to assist the customers. The parking for each room which is amazing.

Getting out of the parking spot can be quite challenging if you have a larger car, and there isn't always a staff member available to open the gate for exiting. Additionally, in the corridor, you can hear everything from each room. With my children, it was a bit embarrassing.

Good breakfast. Reception staff were magnificent, extraordinary helpful. Very near to a very pleasant McDonalds restaurant for children.

Long walk to Busto Arsizio railway station. Taxi to Malpensa airport expensive. No restaurant service in evening. Not sure why it was rated 4 stars. Staff were not aware that local swimming pool was not open.

Comfortable and very clean. A very good breakfast variety for all tastes and I would especially like to mention the 2 young ladies who are on breakfast duty, they were sweet polite and helpful. In general the staff were very good. Easy parking on site.

The only points were the fact it was a little isolated location wise although there are a couple of places to eat nearby, not a tourist district at all.Also the room was a little dark.

The staff were friendly and the hotel was clean

The breakfast wasn't great and the room we stayed in looked like someone had to break in as the wood around the door was damaged and coming away from the wall. Also where the doorknob was the wood was damaged. The location wasn't great, no public transport for miles.

The air con worked brilliantly, the room was clean, there was extra sheets and pillows incase we needed them, the tv was connected to YouTube and there was free wifi for us to use for the duration of our stay. The room was a good enough size for 2 and the parking space was right outside of our room which we used as a patio instead as we didn’t have a car.

No complaints about our first night here.

Everything was correct, super. The room is pleasant, breakfast is excellent. We enjoyed staying here. If we go once again, we choose this hotel.

Great breakfast, kind staff in the breakfast hall. Large rooms. Very helpful receptionists. Bed was comfortable. Free parking. Great value for money.

There aren't many restaurants around to eat. That's all.

We just stayed 1 night and it was good experience. The room was clean, the bed was comfortable and free parking in the basement

We arrived around 07.30pm. With our 1y.o. daughter, we preferred to eat at the hotel's restaurant. The waitress was nice but the food quality was disappointed. They were not hot and we can tell that they didn't cook the food on demand because the food came so fast and we saw the waitress took the potatoes that we ordered from the buffet bar. I supposed they were from breakfast that morning?? They were of course cold