The staff were excellent - friendly, most helpful and accommodating of needs. Very good customer service. In particular, Elena who was on breakfast duties was most pleasant, efficient and extremely attentive to me and other customers. Also Sharon one of the co-hosts was excellent in anticipating things that might be helpful to know (not just sights but in general) to make one’s stay easier and more enjoyable; and responsive to questions seeking help. It was great to have landed in the middle of the annual Umbrian jazz festival. The Times Suites are well located to explore all the Centro Storico area.

Every thing was fine. If coming by train (as I did), it would be helpful to advise customers in advance of the Mini-Metro facility which is a rail facility connecting the Perugia railway station (at the bottom of the high hill) to the Centro Storico area near the top of the hill). This facility is very efficient, effective and cheap.

Rooms were very spacious and modern. Having AC was greatly appreciated on a hot day in Perugia. We really enjoyed the added bluetooth speaker connectivity and amenities in the bathroom (plush towels, toiletries and modern shower).

We were unaware that prior to the stay that the front desk staff was not there all the time. Although there were staff on site to let us in, there was not a lot of information that was provided. Also the directions on luggage drop off and walk to the hotel could have been more detailed, as the city and parking situation is quite confusing upon arrival; however once we were settled everything was great.

I can safely say that this is one of the best hotels I've been to. The hotel is located in a very good location, literally 3 min on foot from the very center of the city, ten minutes from the mini metro that takes you to the main railway station. The hotel is based on a boutique hotel style, so its very moder. The rooms are large and spacious with a number of interesting details. Each room has a Bluetooth sound system where you can play music, which I really liked. Also, the bathroom has a shower, which has a number of options, which is a very nice detail. What particularly surprised me was the free mini bar, which they replenish every day. You can also use their umbrella and many other facilities. We had a paid breakfast which was very good especially for Italy. A large selection of cured meat products, fruits, juices and sweets. It's really worth paying extra for breakfast. In the end, I was particularly impressed by the staff, receptionist Lorenzo, Barbara and Monica. They helped us with recommending restaurants and cafes calling taxis and other things with their kindness they helped a lot to make our trip much easier pleasant and better. I literally have not one bad word to say about this hotel, only words of praise and I would always be happy to return to it.

Located super comfortable - 7-8 mins by foot to main piazza, very quiet inside the rooms, modern design together with characteristic elements. All facilities in the room - minibar with cheeps and drinks included, bluetooth music connection, very soft bed, super clean, very good cosmetics, sofa, very beautiful design, fast wi-fi. Breakfast in the lobby was very nice in italian style - a lot of pastischerie, cakes, also proposed tosts, yogurts, cheese, salumi. unlimited coffee in the lobby and water. Very friendly staff, made us check in 3 hours earlier.

Missed parking but not critically because in surroundings a lot of public parkings and spots to leave car. No lifts, but staff offered support in any case. In generall really good option of urban hotel, we would highly recommend.

The hotel is perfectly located in Perugia, just a short walk from all the lovely restaurants, bars and a bit of shopping! The staff were super friendly and incredibly helpful! Communicating via WhatsApp and taking care of our restaurant bookings and getting recommendations for our stay was super convenient. They were always super fast to respond!

The one thing that wasn’t great, was the air-conditioning. The room was a bit too warm and the aircon couldn’t keep up with the heat, but the staff provided us with a fan which helped.

I loved how friendly and helpful the staff were! Times Suites is perfectly located near Chiesa di Sant’Ercolano. I liked being able to communicate directly with staff via WhatsApp. The room was spacious and well decorated. We even had a giant bathtub in the room which was amazing to soak in, as I am pregnant. In the morning my sister and I enjoyed the artisanal buffet breakfast. The woman running breakfast was lovely and made excellent coffee. I highly recommend staying here!

excellent staff. Sharon, Samantha and the staff at breakfast - everyone i interacted with during my stay are amazing. polite friendly and professional. thank you for giving me a room on the ground floor and for being so gracious about everything from storing my luggage to helping with taxis. just fabulous

The service. Even before we arrived the staff were in contact to make our arrival smooth. The room and the attention to details were impeccable. Also, fantastic location.

There was a slight hiccup with our left luggage but the problem was resolved very quickly. So no complaints.

I can only confirm what other happy reviewers have commented on. This hotel is a real gem, perfectly located for strolling around town, clean spacious rooms and a very good breakfast with literally freshly squeezed orange juice. The staff is super friendly too.

Very clean and cool room (a/c was very good) nice king size firm bed and bed linen is very comfortable. It's all good both breakfast selection and cheerful helping staff!!

We hope that the front door enter code can be changed daily.