The welcome set the tone, really friendly and helpful. Then we saw the view and I immediately decided to extend our planned stay. Ravello itself was beautiful and much more relaxed than the rush of Amalfi. Lots to do and see and plenty of really good restaurants. We walked down to Amalfi one day and realised how lucky we were to be up in Ravello. The walk is hard (lots of steps) but it was a highlight for us. Especially the section from Atrani to Amalfi. We ended up sharing a taxi back as the busses didn’t turn up.

The only negative I should say is that we could hear people in another room, as if they were in our room. In the whole we were very happy though.

This hotel has a spectacular situation in the beautiful hill town of Ravenna, with wonderful views from all the rooms and the pool over the lovely Amalfi Coast. It's only a short walk from the centre of the town, with several nice restaurants nearby and the gates of the famous Rufolo gardens very close. We loved Ravenna because the coast is horribly crowded but up there, once the tourist coaches left late afternoon, it was beautiful and peaceful. They offer valet parking for E15 a day which is very helpful as parking is tight in this whole area and Ravenna itself is largely pedestrianised. We also loved the fantastic breakfast buffet.

Although this is a very efficient hotel, the staff, particularly the reception staff, weren't very friendly. Many of their guests only seem to stay one or two nights, which might be why it felt so impersonal. On one occasion the only road directly to Amalfi was closed because of a tragic accident. Although we asked about the bus service the day before, the receptionist (and the tourist information office) did not warn us of this - the only notification was a small and confusingly worded A4 notice on the desk that was easily hidden by guests checking in or out, and a bus timetable that was not accurate. We were stranded in Amalfi for hours with no transport and when we called the hotel to ask if they could order a taxi for us they hung up on us - twice.

Absolutely gorgeous hotel - staff were very lovely, the room was set up in a great manner. We were very fortunate to get a massive balcony that sat right on the corner, so we had lots of space to sit out & enjoy the glorious views. You can get equally a great view from the seating on the balcony at the bar area, which was idyllic to sit with an Aperol and admire! Great selection for breakfast also - everything you can think of! It had a lovely pool & lounge area though we did not utilise it for our visit. Location wise it is very near the bus stop however do go prepared as the bus only hold around 30 people and there is always a queue, so be sure to allocate money for a taxi!

The hotel is in a fantastic location with amazing sea views. The room was clean with a large balcony.

The bath was a little disappointing, the jacuzzi had obviously not been used for a while and produced a smell when activated. There was a little confusion regarding payment, I had prepaid the full balance before my stay but the hotel tried to charge me upon leaving. This was soon sorted out once I produced my confirmation email. The hotel advised they had had a problem with there payment system.

Amazing view from our balcony and the dining room. The food in the restaurant was exquisite, best steak and pasta I've ever tasted. Great location with a very short walk to the piazza. Parking in Italy is expensive and very difficult but this hotel made it easy. Our beds were very comfy and I slept like a log. Receptionist guided us by phone at one point when the road to Amalfi was closed and we were lost. We loved Ravello and the hotel.

All over Italy (including this hotel) there are no heated outdoor pools, which is super disappointing.

The staff were super helpful and attentive. They took us to our room and gave us very detailed help with getting around Ravello and what to see and do. The hotel had a MCM 50’s ocean vibe to it with a beautiful James Bond lounge with great modern woodwork overlooking the sea. Likewise the dining room also has insane views and heavenly views with the windows open as you eat a delicious breakfast.

No jacuzzi

Really loved the view- it is amazing, but I think most of the slightly more pricey hotels have same view out better (slightly) but probably not as good a pool and pool view. The dinner was average to be honest and we enjoyed a much better meal at a hotel just Graeel. Our room was just ok , probably the worst of the photos in our opinion, but we are very aesthetically motivated, so it was a little disappointing. It did have the balcony with incredible views and particularly at night with fireworks every evening. Quite spectacular. I would stay here again, especially for the price, great staff and beautiful view.

I had a great stay at Hotel Graal. The location was superb. The room was comfortable and the sea view from the balcony was outstanding. The pool had a good vibe and views were amazing. The breakfast was great and lots of variety. Staff were friendly and helpful. I did not eat in the restaurant but sat in the lounge and had a drink, was nice. I would definitely stay again.

The food quality at the pool side/snack bar was average.

We were initially unsure of our booking after seeing negative reviews, but ended up being very happy. Yes, there is some dated decor. However, that is the only negative. The view from all parts of the hotel is absolutely incredible. We had a balcony off our room that also had the incredible view and was covered with blooming honeysuckle. The pool was a huge bonus and a great place to spend the hottest part of the day! The pool also had a bar and served light food. The breakfast was fantastic. You will be right there for going into the beautiful town of Ravello, and the bus stop to Amalfi, etc is steps from the hotel. And one of my favorite things about the room was the shower!!!! A jacuzzi shower with jets and wonderful water pressure…better than my shower at home! Add in the friendly, happy staff and you get the recipe for a wonderful and happy stay in Ravello!

The Hotel Graal is located a few minutes walk from the Piazza Centrale. We ate in the restaurant one night and the food was amazing. Slightly pricey but well worth it! Both nights we spent having a few drinks in the bar. The bar is manned by the restaurant staff so there can be a bit of a wait for drinks. The view from our -4th floor room was fantastic. We missed the pool by a few minutes on our second day. The family running the pool area and the bar let us in, made us feel very welcome and still served us a few drinks. The bonus was that we got to meet their dog Red.

The room itself felt very dated in its decor. The bed was also quite hard.