Inflatabale playground for the kids with an amazing panoramic view, and generally the hotel is super kids friendly. The staff were very kind, polite and informative. We enjoyed having conversations with them. Roberto and Eliana (sorry if mis-spelled), were the best!! Breakfast was good and colorful although there were too many carbs than vegetables (the only vegetable served was tomato). We will come back for sure!!

Location is a bit far (for walking (40-60 min) with little children) from the center/lake. Better take the bycicles (10-20 min to the center) which the hotel gives you for free renting. The hotel pool was too cold for us :( In dinner: The staff could serve free water at least for the hotel guests for it's the same exact water served in breakfast. Having said that the dinner was pretty good, although expensive.

Breakfast was pretty good with a large variety of sweets. Personnel was also very friendly and helpful. We did expect our quadruple room to be slightly larger but was okay in the end. The room was recently renovated and provided all needed. Parking is large since the large spot across the street also belongs to the hotel. However, even if our stay was during the off season (end October) both parking spots were almost full at arrival, but then we came on a Saturday evening when many locals enjoyed their dinner at the hotel's restaurant. Unfortunately, we didn't have time to try the other hotel amenities.

Breakfast is outstanding. Loads of options and kept fully stocked all the time. Good mixture of guests. Different nationalities, families, couples etc. Plenty of facilities including pool, table tennis, trampolines…

Booked a family room with three beds, but room wasn’t set up that way. Reception couldn’t resolve it until the next day. Parking outside the hotel gets over full. The hotel owns the parking opposite but you only find that out if you ask. Due to the location, having a car is important, so the fact there is plenty of parking should be better advertised.

Smooth check-in and check-out. Rooms are clear and perfect for one night stay. Breakfast is simple, but with a lot of options to choose from. Though we didn't use the private area with the pool and chill zone, it seemed to be promissing for those who plan to stay longer.

If you plan to walk from the hotel to the lake every day, you should be prepared to spend around 1.5-2 hours for a round-trip. Other than that, nothing to complain about.

The breakfast was great with a varied selection. The view from the room terrace was beautiful and the room was super comfortable, good size and cleaned daily. Location was a short drive into the centre.

Use of the spa and fitness centre came at an extra charge, while the fitness centre didn't have much equipment

Clean room, good breakfast, great pool, candies at the reception, free bike rental, free parking, close to many supermarkets, friendly staf :))

2 out of 3 nights there were issues with air conditioning. One night it was not working and the next night the AC was fixed but despite the fact that we have turned it off it was turning on authomatically at night and we have been freezing & waking up to turn it off several times :(

I like the possibility given to use the bike that facilitate the trips to Riva. Great Breakfast and helpful staff.

We hat the time when the renovation of the facility was on going so, the WiFi was not working. The room was quite small for 4 Persons ( 2 adults and 2 kids).

Everything. Its a lovely hotel. The breakfast especially was brilliant -loads of choice, one of the best breakfasts I have had in a hotel. The staff were lovely. One of the receptionists even arranged a lift for me fir nothing- as I was stuck near the centre with luggage & could not get a taxi. Really great hotel. The room was lovely & big, with a balcony & the swimming pool was lovely. Had a really great stay! Plus the tall guy on reception with dark hair is really funny! Great restaurant too. Really loved staying there!

Air conditioner didnt seem to work very well- but maybe I was doing it wrong!

Price and location was very good. Pool was nice with bar service and cozy area to sit outside. also a big playground. The rooms are modern and spacious with good balcony. The staff was amazing! at the reception Roberto and Melinda were always available and with good tips and offers. Mauricio at the bar was very kind and friendly - also with the kids! They also offer public transport card for free. we used it for the bus. Only 15 min away from the old town. Very good restaurant nearby - Rolly. Amazing! we were there 2 times out of 3 nights there. Basic breakfast.

I don’t understand why the fitness center cost 5 € with only 3 machines and doesn’t even have weights. We also slept very bad due to the air condition. you cannot regulate self. First night was very cold and we couldn’t change the temperature self.

Absolutely perfect staff and very good breakfast. nice swimming pool with opening hours till 11 pm and without need to ware swim cap. after check-out we could be using the swimming pool as long as we enjoyed free of charge. My daughter (5years) got special vegetable soup to minimize tooth pain. I appreciate the care that was given to us. thank you

No pizza in the restaurant and we got not well done tiramisu