I have been a guest of this hotel for a few times and the last one has been the best. I had a newly renewed room, very spacious and comfortable with new furniture and very clean. Personnel is very nice and generally courteous. The hotel has a perfect location in the middle of the city and adjacent with the main train station.

The area around the hotel is not very safe, so, please be careful with your valuables when you are around the hotel.

I loved how close it was to the central station. The older man was really lovely when I was paying my city tax, he also offered me a hot drink which was a lovely touch! The woman was really lovely too, her English was superb and asked how my stay was and if there was anything I could add for future customers. I was always greeted every time I came in or when I left the property. Speaking English wasn't a problem!

I didn't really like how tacky the lift looked, instead I used the stairs. Something to keep in mind it is on the 5th floor, which I didn't mind but some people might.

We were pleasantly surprised with this accommodation. It is very close to the termini, to restaurants and the supermarket. Although very small , with a really small bathroom, the room was well laid out and everything worked well. (This has not always been the case in our experience with hotels in this location and price range) The bed was comfortable, the air conditioning was quiet and effective and the room was clean. Roxanne at reception was very friendly and welcoming. The hotel is on the 5th floor and there is a lift although very small and very slow.

Nothing

Awesome Donatella at reception. Great customer service and genuinely interested in the customer. Very comfortable bed, small room but nice and clean and very good wifi and aircon. Location 2 mins from train station with some good little cafes restaurant on the same street. It's not flash and it could be too small for some but for us it was good. Plus they have 2 x lifts and that's so important. We are booked to stay again. Very good value for money. Most importantly you feel safe and on the 5th floor its quiet.

Nothing really. It is a bit dated in the bathroom, tile grout is dark in places and small if you need space you might want to ask for a bigger room. Nothing to put us off.

Donatella, the Receptionist was excellent! She answered any queries I had, was able to provide me with lots of tips and information for what to see and do in Roma, she was an all round excellent hostess! The cleaner and the bedroom was immaculate! Perfecto! The room was a lovely size and contemporary feel, big shower, and large flat screen tv. Room was back of hotel facing courtyard and was very quiet! Location is across road from Termini! And grocery stop! I will stay here again!

Everything was excellent

The location was perfect. Literally 2 mins from the station. The room I was in clearly had a recent upgrade and boasted a modern bathroom. The cleanliness was good. The room I was in was quiet and at the very end of the corridor away from the noisiest area. New AC system meant the room stayed cool all through the night. Friendly hotel staff

It was missing a few extras such as a hair dryer. The bed is a little worn and the furniture very old and mismatched. I could imagine the rooms near reception could be disturbed by noise quite frequently.

Very close to the train station, around 5-10 min walking. If you have a train early in the morning it is a great option. It is also walkable to the city center. Amazing staff, very helpful. Once you are inside, you feel safe.

There is a train station just outside the building, strange people were screaming at night and sleeping just next to the hotel on the ground.

Friendly staff, clean bed linen and towels, hot batteries in the room and a comfortable bathroom are all you need to know about this hotel. For this price, it is a very profitable and good option to spend the night in Rome. There is also Wi-Fi. The hotel also has a very convenient location, especially for those coming or going from Termini. Supermarkets, eateries, pizzerias are located nearby.

Perhaps because of the high humidity and lack of ventilation on the walls in the shower there are black traces of mold, or maybe it's just dirt, I don't know. It would also be worth replacing the shower head, sealing the ventilation holes in the ceiling, from where dust and dirt can be seen. If possible, it would also be good to put mini-fridges in the room so that drinks and snacks can be stored.

Super clean 10/10 clean. The room was spacious the bed was comfortable. People in the reviews complain about the elevator just know that elevators are very very safe. This one looked like it could use some maintenance. There are also stairs if you want to be sure. The staff was super friendly.

I believe most people would prefer a wardrobe thats not so minimalistic. But for me it was good enough.

We got a big room with an extra bed . Room very clean but the very best are the friendly and supportive staff. Several restaurants nearby and very close to Termini station with communication to airport , Metro and buses.