The lady at the bar was extremely helpful, warm and professional. And the cleaners were kind and helpful. The size of the room was very good and plenty of towels.

The reception staff were professional but never a smile, a warm welcome, an offer to help with the luggage - there is a stair to go to the room in marble and was raining the day I arrived, reception looked at me struggling with the luggage and ignored me. I found average the quality of the bathroom products in the room. Good selection of teas but no milk/cream in the room.

the entire hotel is clean, well maintained. Nothing to complain

Breakfast on Saturday morning was a disaster. Staff was lost in the situation, running left right and center to try to manage the situation...no plate..all tables full of things left from other clients...and someone (reception?) keeping calling on an extremely laud phone which I had to interrupt. The poor staff was trying to cope with the situation...but it was unsupportable. The breakfast itself was good but the experience was awfull.

The hotel was really nice, I had an issue with the room I originally received and they changed it immediately. I recommend getting the deluxe room as it is far better. The breakfast was okay, but I prefered the dinner I got there one evening. Wifi was excellent. The location is elegant and quiet, very good for people having meetings in the EUR district, not necessarely the best for turist-only purposes. Overall I really enjoyed the stay, the room and the view from the large terase.

This hotel is clean and confortable, it has a bus stop right across the park in front of the hotel.

The location is far from city center and it takes a bus and a metro to get to downtown, about 45 minutes. There is only one restaurant about 10 min walk from the hotel and no shops or supermarkets near by. The restaurant in the hotel is very basic with just a few simple options and expensive.

We loved the fact that this hotel, although a bit far from the city centre, is really close to the bus stop, just 1 minute walk away. After catching the bus, you ride to the metro stop 'EUR Fermi' and you can get to any of the popular sites using the metro. Alternatively, the hotel has a large parking area if you prefer renting a car. Something else we really loved was that the hotel had gluten free options for beeakfast. You just have to ask them for the gluten free options and they bring out a selection of packed foods for you to choose from (you can even keep everything if you like). They have GF bread, cornflakes, muesli, wafer, sponge, tart and fette biscottate. We just wish we had known beforehand about this option because it isn't mentioned on their website.

The only downside is that the air conditioning smelled like feet when switched on, but everything else was so perfect that this didn't bother us.

Clean, good breakfast, staff were responsive to our needs. The room was clean and spacious. Beautiful lobby and wide hallways. Overall we were satisfied with our stay. We used it as a rest between tour stops.

A little too far from Rome’s main core. EUR has some charm but outside of EUROMA mall there isn’t much to do in the vicinity. Nice balcony, patio but it needed to be swept and cared for.

Close to palazzo della sport venue 20 minutes walk to metro line B Good breakfast Really comfortable bed

Atrium bar not busy and not always staffed. Used room service instead.

Great breakfast, beautiful rooms, comfortable environment, high standards of cleanliness, helpful staff, quiet location outside of the city center.

Rooms are not fully soundproofed, so noise from other guests can sometimes be heard - light sleepers should bring earplugs. The hotel is located about 10km from many of Rome's main attractions (e.g. the Colosseum, the Vatican etc.), so bear this in mind when planning transport.

Its our second time in this hotel..always v clean and we had a grt time v clean breakfast v good ..helpfull staff with a smile..we was there for nye .soo was quite busy .but we had gd service ..

Had a slight problem with the parking due to pope s funeral 3 days after we arrived. one night as was full with police vans and cars.and wanted us to find parking outside hotel...which was a problem as we had our belongings in car..as we have been travelling from malta.😔...otherwise everything was ok ..

The room was nice, clean and comfortable with a private balcony/patio. It did not have a coffee machine which would have been nice. Staff was excellent, friendly and accommodating.