The staff exceeded any expectations. Vanessa was amazing and addressed any issue immediately. The property location is perfect, near all main attractions and we walked everywhere. Our room was on 3rd floor and we did not have any issues with the elevator. The weather was not so great one day and we had to stay in a room and there were no issues with noise or anything else.

Although very nice and clean, the rooms are a bit smaller than expected and not so comfy for a longer stay since there was not enough space for clothes.

Even before we arrived at the property, the staff were incredibly accommodating, checking in to confirm our arrival time. When we arrived, the staff were very friendly and helpful. The location of the property was excellent as well!

When you first arrive, it’s a bit unexpected, as it’s located down an alley. However, the rooms and everything else were clean. If I were to return, I’d suggest upgrading to a larger room, as the one we stayed in was quite small and cramped.

Everything is wonderful, from the stuff to the location. And very worth the money. Vanessa was so wonderful and assisted us in every way. Even the room keeper she was extremely nice and kept everything tiny for us.

The lift was a bit small but it isnt something that bothered us that much.

You can’t dream about better location of a property if it comes to staying in Rome, all “must see” attractions are by walking distance, what’s more it is easy to get from airport to the property via public transport what costs 1.50 euro per person. we’ve got a room with little charming balcony. also all rooms are daily cleaned by property’s cleaners who are also very polite. employees in the reception where super polite and helpful, there was no issues to leave luggage after our stay for couple more hours as well. definitely recommend for everyone who are looking for a stay in good price and best location

Lovely stuff, makes sure you are comfortable and nicely welcomed. They were very helpful with a map and suggestions for time spending in Rome. We will be definitely coming back.

Bathroom was missing towel hooks, but I believe it was freshly renovated. It wouldn't hurt to have a some cups/glasses and an electric kettle in a room as well. There was no noise coming from the street(great sound isolation), but some noisy neighbors woke me up a few times during the night. The doors are quite thin, sadly. The elevator is not automatic, so you must close all the doors. The stuff from hotwl have put notifications about that everywhere(literally huge arrows pointing to messages in the elevator) , but you still can find ignorant people who just don't care. 2 times we had to go up to the sixt floor due to unclosed doors. Not nice after all day on your feet. But this is in no way hotels fault. Just the people don't care about anything except themselves.

The location is incredibly convenient!!! The longest way that you mast walk is half an hour for the Vatican in the one direction ant for the Colosseum to the other. Everything else was less than 15 minutes walk fron the hotel (Fontana di trevi, piazza navona, Spanish steps, pantheon.....). The room was very big and comfortable for a family with two kids! The girls in the reception was very helpful and kind!!!!

The toilet was very small but not inconvenient. There could me more furniture, given the fact that the room is big enough (there's only one chair and no table).

The location of this accomodation is perfect. However, it is the staff that makes this stay so great. They are super friendly, very responsive and extremely helpful. After a delayed flight, the staff assisted us in updating the airport transfer in which they had organised for us (and at a much cheaper price than booking elsewhere online). They also sent a list of restaurant and cafe recommendations.

The room is quite small, however, we stayed for 6 days and didn’t feel overly cramped at all.

The staff were very very helpful and friendly. They arranged cabs for us, provided information about the area and helped with suitcases up and down.

When we first arrived the door to the courtyard was closed. We had no idea even if we were in the right spot - cab driver had dropped us off and there was nothing outside indicating what was inside. Luckily enough the staff member on duty arrived a few minutes later and all was solved. This was mid morning.

We loved our stay here. It was prime location, walking distance to Parlamento and Fonte de Trevi. The staff was amazing. Everything was very clean and the AC was always blasting. It also had a nice view

It missed some amenities, it only had 2 spoons, one fork and 2 cups. If you wanted to cook you wouldn’t be able to, which wasn’t a problem in our case tho. The bathroom was very tiny and the shower only had a flimsy curtain and you ended up wetting the floor.

On arrival the reception staff were very helpful, showing us into the building with our room in and ensuring we knew how to work the aircon etc. After checking in, they also reached out to us on Whatsapp with a list of recommended resturaunt/bars/shops - which was a friendly and helpful touch. Room was clean and spacious and exactly what we needed. We also needed to print tickets for our return to the airport and the staff in reception were happy to help, printing these for me.

The accommodation was slightly difficult to find as the entrance was in a courtyard and not sign posted. However not a major issue, as a lady pointed us towards it.