the hotel is fantastic for praying, very close to the Sanctuary; The hotel's spa is small but friendly; the families' breakfast was good and varied; the group breakfast was scary (little on offer and very basic). the restaurant is fair and good in the food, if you aim to stay in the hotel! It has a garage to stop car and bus, very good

the pool was dirty and they wanted us to bring towels from home... imagine for those who travel to take towels from the pool... the employee who stated this requirement for towels said it rightly... that was what was needed for the hotel to provide towels to go to the hotel pool...that was what was needed!!! At the reception they are very restrict with time to check in and check out, take attention.

The restaurant "Sale e Pepe" was exceptionally good. Polite, competent, well-informed personnel; very good, creative dishes reflecting the local cuisines but with interesting variations. Excellent local bread. We had very interesting local craft beer.

For a four-star hotel, a few things need to be taken care of. The sheets in the bedroom needed better care, they had holes in them. The television was rather small for the room; and its reception (on a rainy night) was so problematic as to be nearly unviewable at times. The breakfast was not too bad for a four-star hotel, but the coffee was absolutely awful. The machine was clearly serving instant coffee / Nescafe. Surely they can do better than that. The hotel charges 19 Euros for a late checkout, which is curious.

At hotel Hotel Gran Paradiso the staff will make you feel at home a very nice hotel just a few minutes walking from the Padre Pio's sanctuary and churches. Rooms are spacious with a comfortable/large beds and a panoramic balcony. The shower is quite big with rain forest shower heads. A generous breakfast with a large variety of food. Free 2 underground parking was a nice option too. The hotel staff very helpful and informative even if sometime it's a tricky question they will use Googletranslate to give you the right answer. The onsite restaurant was nice too but the amazing experience was the massages from Francisca she were fabulous and very professional! Best spa from design and interior point of view and one of the nicest relaxing experience ever, thumbs up. We will definitely come back with our friends !!!

Nothing

We decided to make a stop in our journey and after some search of available properties we decided to stop here. We didn't expect much, we just wanted somewhere to sleep, have our breakfast and carry on. And we got that and even more: * parking. seems like there are enough places to park the car; * pet friendly; * friendly personnel - starting with the receptionist and ending with the waiters in the restaurant; * breakfast is good. Standard options for a hotel-continental-breakfast, but you have them and they are tasty; * our rooms - and hotel, in general - were clean; * nice pool with sunbeds. We had few hours to kill before leaving in the morning and we decided to spend them there. Not a bad decision at all;

Nothing is perfect, here are the things we didn't quite like: * the surrounding area. Unfortunately, the hotel can't do much about it. Despite this, it seems quite lively. We arrived there during the evening and seems like everybody was out, in the park or in restaurants and some of them even had live music; * the dinner was not that great. Probably our expectations were too high given the country we were in, or maybe we didn't "fell" on the right choice ... anyway, there are few joins nearby (driving?) where you can eat; * most of the personnel did not speak English. Anyway, not a show-stopper, googe-translate helped us communicate where needed.

Location - walking distance to St. Pio Shrine. Employees were very accommodating- front desk, breakfast hall, spa, resto and housekeeping staff. Breakfast - different choices and have coffee bar. Spa - best experience ! Resto - delicious food.

we can hear the noise from the hallway inside the room.

The location was perfect & the hotel rooms were very clean & comfortable. A great well priced hotel for staying in San Giovanni. If coming back I would definitely stay again. We had a nice short family tour of San Giovanni.

The food was really good in the restaurant but the service was really slow & staff in restaurant weren't a bit friendly. The pool area is nice but the water was freezing.. Other than thst it's a good hotel, I would recommend it to friends & family.

This is our 3rd stay in this hotel and each time we love it more. Brilliant location, lovely pool, friendly staff, fantastic room (we had a junior suite) all which made our holiday perfect.

The breakfast can be a bit disappointing as limited selection of cooked food…. cakes and pastries are normal Italian breakfast foods but we find them too sweet

The spa was amazing. Food was excellent at Sale e Pepe. Pool was clean. Great hotel.

Our room was great, but th electric blinds didn't work and they were unable to fix.

Excellent Spa facilities, professional and knowledgeable staff Excellent breakfast

The room did not contain any information about the town or services of the hotel eg phone numbers etc. you had to go to reception to ask

Nice hotel with modern spa, lovely staff, free parking, breakfast options very good, hotel clean and room was a decent size

Food for dinner was only average. Would recommend eating out of the hotel.