Not far from centre

The owner was not particularly friendly My identity card was sprayed on the pages where ink is used risking your damage it He could ha e simply asked me to hold it so he did not have to touch it instead of spraying it that way The room’s toilet had some damages The room was in the ground floor the window on a shared foyer had to keep it close otherwise people would see us Very poor fir the price No breakfast included either

Not much! I suppose the standard of the rooms is about what you’d expect for a 2 star hotel, but certainly no better than that. The hotel would have to be exceptional in all other regards to be worth staying here despite the aggressive, unpleasant owner, and it is not!

WARNING: DO NOT STAY AT THIS HOTEL!! THE OWNER IS EXTREMELY AGGRESSIVE AND UNPLEASANT!! The name of the room I booked was ‘Comfort Double or Twin Room with Air Conditioning.’ The room description begins “This air-conditioned twin/double room… etc.” The room facilities page lists air conditioning twice. After checking in and realising there was no air conditioning, I returned to the desk to query this. The owner replied aggressively that there is no air conditioning, and rooms with air conditioning are €5 extra. When I tried to explain that I booked an air conditioned room he replied that in the small print of the hotel’s terms and conditions it says that air conditioning is €5 extra. I then replied that it is a bit disingenuous to advertise a room as being air conditioned in the title and description, but hide away a clause in the small print that says it costs extra. He angrily then stomped around showing me to a different room with an air conditioner. Once in my room, I got a message from Booking.com customer services saying that air conditioning is €5 extra. I replied, sending a screenshot showing the room being clearly advertised as being ‘with Air Conditioning.’ After this, the owner messaged me through Booking.com saying that air conditioning is €5 extra, but he would make an exception in my case, as if he was doing me a favour and I should be grateful despite his unpleasantness. As it turned out, the air conditioner was old and banged/creaked keeping me awake, so I had to turn it off in the end anyway! Because I felt the owner’s demeanour and approach (hiding a €5 charge in the small print) was unacceptable, I decided I would leave a negative review. Because I believe that if you are going to leave a negative review you should be brave enough to look the business owner in the eye and tell him that, I politely but firmly told him this on check out. He then proceeded to shout what I assume is Italian for “wait a moment!