I've been to 4 hotels in Tokyo, and this was without a doubt the best of them all. The rooms are much larger than most in Tokyo, the location is excellent, very close to the best neighborhoods in Tokyo. The staff are great, and they know how to speak English well (which is rare in other hotels) They are very helpful and try to help as best they can, always in a good mood and with a smile on their face. The only drawback is that they are a little misinformed about tourist activities in Tokyo, namely restaurants, transport, etc. But it's just a detail, because everything else is great.

Staff could be better informed about tourist activities in Tokyo

During our stay in Tokyo, we made the B Sangenjaya our home base (staying here twice over a period of 3 weeks in a month), as we used to live in the area and were extremely happy with the location. The staff were always excellent and accommodating to requests and really made us feel as though we were living in Sangenjaya again. Every night, guests are provided with free donuts which were surprisingly delicious. Beyond all of that is its perfect location, just a 2 minute walk from Sangenjaya station and right in the heart of Chazawa Dori (across the road from a 24 hr supermarket, Seiyu).

As this is a business hotel it would be unfair to talk about the things we didn't like as we came fully knowing what to expect. For people who may not be familiar with the area and style of hotels, the rooms are small and dated, but this could be said of almost all business hotels in Japan.

Japan is always an amazing place to explore. The location of the hotel allowed me to do that. Very close to the metro station, I was able to walk 3 minutes and be there. The women in the neighborhood are gorgeous, and the food options around are wonderful!

Of course, everything is smaller in Japan. The restroom is something you have to get used to because of its size.

very convenient location, there's a supermarket near by and convenience store just down below. The area is very local, so you barely see any tourists.

The building itself was little old, like you can see stain on the wall and what not. But nothing affected functionality of the room.

My plan included breakfast, and it was quite good. But it was the same western breakfast every day. So I asked for Japanese breakfast, and they accommodated for that request. That was wonderful! They also serve freshly baked goods every evening at the lobby. WiFi is available in every room even though it's not advertised as such.

The staff were very helpful patience friendly and professional. They went out of the way to help me book a taxi to the airport and help with my luggage, very much appreciate their help

The hotel was booked because it was 10 minutes from our relatives house. The staff was nice, check was easy and the room had everything we needed for a nights stay. They beds were form, but we slept great.

The rooms are very small. We got 2 rooms for 4 of us and that worked best. They put us next to each other, which was great.

small casual hotel. close to the sangenjaya metro station. staffs are very friendly. you can buy alcohol drinks at vender machines on the lobby floor. self laundry. coffee machine is also available 24h. small room but acceptable.

you need to go up the stairs to get to the lobby floor.

Breakfast was much better before Covid - but we understand the present limitations

Rooms are small - but fine for shorter stay. The hotel does not have a lobby or other area to stay in e.g. In rainy season, when you like to be somewhere else than in your room. There is no bar or cafe, the only room to stay in is reserved for breakfast

Location is perfect, many restaurants around and the courtesy coffee in the lobby is an excellent bonus.

The long stairs to reception especially with big heavy luggages is a hectic. The bathroom is slightly underside