Expectations were met, compared to my original visit. Relaxing, and slow.

Our rooms were overlooking the restaurant ceiling, therefore did not afford us a view of the garden pool. I was very disappointed about this oversight, as I paid extra for a River, garden and castle view.

Beautifully designed and landscape property with an awesome view of the Inuyama castle. My room was comfortable and spacious, and the staff also thoughtfully gifted me with some local sweets for my birthday. The hotel onsen was also clean, new and well maintained. Another highlight was the complimentary entry to the adjacent Urakuen teahouse, which was small but very tastefully designed and perfect for a short mindful walk ◡̈

Dining options at the in-house restaurant can be rather pricey, but at least the quality of food was great!

Outstanding facility. It began with the smiling reception staff at the driveway. Very helpful and friendly, from road to the room, it was the same person that spoke English. I did not expect this hotel to be a 5+ star rating!! One has to reside here, for at least a day, to realize what a treat it was... The fit and finish was done in warm wood and extreme craftsmanship. There was not anything, that made me think negatively about this outstanding hotel. It is definitely, a 'must come back' to hotel

The fact that I couldn't stay another day....

Exceptional hotel with unparalleled ambiance, both in the public areas as well as the room. Just entering the hotel gave us a sense of wanting to be there, a calm and tranquility very rare to find.

Really nothing that we did not like. If anything, food at the restaurant breakfast was maybe not at the level I would have expected relative to the rest of the hotel. In a similar way, the onsen was not the best we had ever experienced.

Excellent rooms, extremely friendly service, good food at the restaurant and lovely onsen. The staff went out of the way to make us feel comfortable and happy, especially towards our 8 months old son. Highly highly recommend!

A bit of a walk to the train station. A bit inconvenient if it’s raining.

Beautiful hotel and surroundings. Lovely breakfast (western) with a fabulous view of the neighbouring castle. Our room had a view of the river and mountains. We found a local sushi place to eat dinner which was very nice.

Dinner and bar menu unaffordable for us. Not many dinner options in walking distance.

The beautiful view from the Robby and the room. Even the cheapest room bad amazing view of Narita San. Bed was amazingly comfortable. Onsen and sauna was amazing. Breakfast was fab. People were super nice and helpful.

There were a lot of tea and coffee in room you can have, but you have to pay for milk if you want for coffee. It was sad a bit.

Unique design and story tour. Rooms are lovely and comfortable. The castle views are stunning and the breakfast buffet is so special. Well thought out in every way

Nothing comes to mind. I think this was as close to perfect stay. I guess for the more remote location it seems a bit pricey but still worth it.

Location was great, the grounds and facilities were lovely. I loved the onsen. The rooms were beautiful and well decorated with great amenities

The food was extravagantly expensive. It would be nice to have more coffee in the room

Very friendly and polite staff. Very clean and thoughtful interior design. The Japanese garden next to the hotel, the view to the castle from the room, the access to the onsen was great!

The restaurant food was good but too pricy