The position of the room to the ocean was everything ❤️❤️ it was very calm and peaceful , the fact that you sleep and dine by the ocean front is a very relaxing feeling … Breakfast tastes was A1, especially the cakes and salt fish with fry dumplings and mashed green plantains 😭❤️ The morning server being the young man is a excellent worker 😊 we had a little misunderstanding where the waitress (who is not so pleasant, the female) told us that we had limited options when we paid for lunch in the package, we asked management and he was remarkable, very nice and understanding ✌️The stay was quite relaxing.

I don’t like the fact that lunch isn’t included in the cost , you can just pay for dinner and breakfast is already included, The food serving is little and the female server isn’t pleasant enough.

Spent 4 nights at sea cliff in white cap suite 2. My stay was beyond excellent. Views of the ocean, friendly staff, comfortable bed. I will definitely be back some day. Be sure to buy some groceries and get cash (for taxis/entry fees) before you get here.

There are a few things I would improve #1 get rid of the bath mats and use bath towels instead. There were hairs (I have an Afro so definitely were mine) in them which the cleaner cleaned after I pointed them out. #2 clean the bathrooms a bit more thoroughly #3 work on food supply, jerk sauce, yams and plantains ran out every day. So I wasn’t allowed to order more sides.

As soon as we arrived at the hotel, the check in was friendly and quick. The rooms are as exactly how they look in the photos. We dined in the restaurant in the evening, there were 4 of us and we all had different meals, and everyone of us were more than happy with the size of the portions were stop on. And I would highly recommend the coconut curried shrimp, the flavour was the best I've had. The pool is nice and relaxing. The whole experience was awesome and we will definitely be returning quests.

There isn't anything in this place to dislike. Highly recommended to stay here

To get up to the sound of ocean and view was calming. The staff was friend, Monique in Reservation was sooooo pleasant and thoughtful. On the topic of food, it was delicious.

The road leading to the venue.

The location and Ambience was very satisfying. The getaway was relaxing.

The drive to the property was tiresome with bad roads.

My room, the ocean put me to bed. Thanks Mrs Ricketts for your warm hospitality and your friendliness. We will be back as mentioned for my daughters birthday in November. ( I hope the dogs are not there when I return)

Supervisor was very disrespectful. He disrespected his staff members and guest. You maybe the supervisor but the staffs are who keeps the business going, without guest you wont be paid. Management need to look into this type of behavior . We met some people there and we were discussing about the meal we realized that Terrence charge us different prices for the same meals.

The staff did a great job in making guests feel welcome. The view, breakfast and the room were just what I wanted but never expected. I suppose I had no idea what I wanted until I got it, and it was perfect. Great staff! Monique, TJ, TK.... the chef. I think Holiday Inn Montego Bay needs to go sit in class, take notes and learn from this hotel. I have found a vacation spot; I am going back, and I am recommending it.

Nothing that they had control over. The road to get there. That's Government.

The views from this hotel was fantastic Sitting in a hot tub over looking the sea will be set in my memory forever. We were kindly upgraded to the white cap rooms. I have never slept on such a comfortable bed. The pillows were also very good Excellently thought out bathroom. Simple but very effective. The food was very good. Breakfast was included well worth it. This was a very relaxing and therapeutic stay.

No where to put clothes that didn't need to be hung up. No other problem. This was a minor thing.

The room we initially stayed in was beautiful but it was on the ground floor, after the first night of three we cheekily asked for an upstairs room and within half an hour we got the top floor, best view room... Room 11. Stunning views, accommodating staff, breakfast was delicious and different every morning. Cannot brag more!

The road on the way to the hotel was under construction so a lot of pot holes, half an hour took an hour. No fault of the hotel but something to bare in mind until the road is fixed

Amazing trip, Monique was exceptional, servers were kind and patient. Breakfast was great, views were amazing, beds comfy and rooms cozy. Pools could do with a lifeguard or more activities at the bar but otherwise it was a lovely location with charming staff and fun attractions nearby.

Infinity pool was great but no lifeguard or staff at the bar in it, only downside.