This is one of the best ryokan I have stayed, its a typical traditional japanese style accommodation. The staffs are very friendly and most of them speak good english. The ryokan is easy to find and checking in was smooth. They are sort of expecting us and showed us our rooms instantly. The rooms are spacious and the sheets and futons are clean and comfortable. Our rooms overlooked a mountain which I think is Mr. Aso. The onsen is spacious and good. They have an outdoor onsen too overlooking the mountain. Their buffet dinner was sumptuous, we were spoiled with so many choices and varieties. The foods are endless. They even allowed us to take the fruits, snacks and coffee to enjoy in our rooms. The buffet breakfast was also very delicious and tasty. If only we have more time, we could walk outside enjoy the greens and excellent views of Mr. Aso. It is only 40 minutes to Takachiko Gorge and 30 mins to Mr. Aso by car. Would definitely recommend this gem.

Cant think of anything, we had a satisfying stay here

The room was comfy and cosy with an amazing view of Mt Aso. The hotel is right next to the visitor centre so we were able to go there first thing and check if it was safe to go up the mountain. The hotel buffet had a good variety of food and allergen labels. The staff were friendly and very helpful. Absolutely loved the late night snack of yaki-imo offered at the reception desk.

The hotel is on the older side so there are some cosmetic scuffs and marks around, but it adds to its overall charm.

A nice place off the beaten track. Taking the small line minamiaso train line is interesting ... one of the bridges has been rebuilt several times. If you message them in advance, you can get a shuttle pickup from Takamori station. The onsen is good--the people either ignored me or were friendly (both are fine). Dinner and breakfast buffets are extensive, and a nice mix of eastern and western foods. That said, the menu is the same each day. There are some nice shrines that are within walking distance, as well as restaurants if you want lunch. Outer camping area is nice for nature walks: we saw a Japanese wolverine and a wild pig one evening. Having a car would make things really great though.

Room was a little dated and ... not dirty, but there are stains on some of the walls and curtains. FYI: a couple staff members struggle with English, but there are 3 or 4 who are excellent and can help.

Loved the views and the traditional Japanese tatami styled rooms. It felt like grandma’s place back in the 90s. Room was very spacious and tatami beds were comfortable. Location was really convenient with ample of parking and 5mins drive to grocery store. View of mount Aso was absolutely amazing though. Second floor had laundry.

Hotel was a bit outdated compared to the photos in terms of amenities and the rooftop was closed during our visit in late September. Hotel was very family accommodating had play pen for kids and toys in the lobby.

Liked this hotel very much. Although the rooms and facilities are a bit old, the services aren’t. We liked the fact that the half board is buffet style. The buffet spread is very good. We enjoyed the strawberries feast, of various varieties from kumamoto. There’s also drinks areas at the lobby that we can get at any time. And a small stall for baked sweet potatoes after dinner.. so cool! Staff are very friendly and helpful. Onsen is good as well.

Nothing.

There is a big parking lot. As a resort hotel, it gives us pleasure and leisure with good foods and ample spaces. You can have a good view of the famous ridges of the Mount Aso from afar just outside the hotel. Also it is not far from the town and you should squeeze some time to drive to the town and visit the eki (train station) to appreciate its design and experience the tranquilty of a small town when the sun is about to set.

The property included a beautiful view! The rooms were a bit on the older side, but very clean. Amenities were available in the lobby. The food was delicious. The staff were friendly. We also enjoyed the drink counter and sweet potato evenings. As a family with little kids, the play area in the lobby was great!

The most glorious location, helpful staff, lots of space for kids to play indoors and outdoors, wonderful hot spring overlooking the mountains.

I found the room too small and would have liked the option of a larger for my family of 5 ( booking.com did not provide such an option). Breakfast and dinner selection, though very yummy, were generally the same every day.

Slightly old place, but I like the rustic feel. The meals, b/f & dinner were simple yet nice. The onsen was also great, able to soak in it after a whole day out in the cold :) The view we had was wonderful, facing the carpark and mountains :)

Sleeping on the tatami was a bit uncomfortable as we are not used to it

Dinner is awesome. Plenty of dishes to choose. Location is great. There is a pathway behind the hotel to go to the beautiful viewpoint. Really love the scenery there.

Quite old. The detailed info of the room in booking.com does not match the rooms that the staff gave us. Hotel staff said that there are some mistakes with booking.com but finally they gave us rooms that we want. Please confirm with the hotel that the room you reserved has private bathroom not just toilet if you need shower or bathtub.