The staff was incredible friendly, and the room was big (for Japanese circumstances) and quiet(!). There was an onsen in the building, and the breakfast buffet was great - especially if you like karage! Also, there was a coffee-to-go machine in the lobby for anyone that had to skip breakfast (like me). And free newspapers in Japanese and English.

There is nothing bad to say, really. The location is very close to the train station, which is actually another plus if you travel with a lot of luggage. The only downside that I can think of is the view, which in my case was the train station.

Staff were friendly, and spoke a bit of English. They accommodated my request to receive an Amazon delivery for me while I went out sightseeing. The room was pretty clean, and slightly cramped, but that's the norm for a business hotel. The onsen is pretty accessible, and although it's not a true onsen, it serves its purpose well. The hotel's location is extremely convenient, sandwiching a bus terminal together with the JR Hirosaki station.

The coin laundry area is located in the changing room of the onsen, so you will have very little alone time if you're just looking to wash clothes. Also, the machines do not have detergent; you need to buy packets from the lobby at 40JPY per packet.

Onsen (large public bath) was very good. Breakfast was included, and it was very good. The location was excellent.

The room is good even though it’s old, but when I drop something on the floor, I was shocked that it was very dirty under the bed. A Single Room seems too small for me, and I choose a Twin Room because of more space. The woman at check-out was not friendly, and she had arrogant attitude snd did not give hospitality and smile.

Located opposite station. Free bfast is nice addition. Staffs are very friendly, in particular Mr. Suzuki? (Hope I get the name right) always provide the best service. Love their laundry is inside the public bath, so you can relax in onsen while do laundry.

It’s really close to the station, which is very convenient. Good value for it’s rooms.

I stayed in a smoking room but compared to smoking rooms in other other hotels, the cigarette smell doesn’t go away even during checkin.

Location just next to JR Hirosaki Station 3 minutes walk

Nil

Nice breakfast, Near Hirosaki station

Nothing

Excellent location which is near the JR station

Value for money

Rooms are simple, compact, and clean - pleasant for a comfortable overnight. No tobacco odors. Nice onsen on the 14th floor. Breakfast buffet had fairly standard fare, with a mix of western and Japanese options. Excellent access, being directly across from the station. Covid measures in place include sanitizer and requesting guests to wear a mask and plastic gloves at breakfast.

Wifi might be a little slow.

Extremely good value.