Very Close to Jr station and convenient with many good restaurants and family mart. Bed was really big and room is spacious enough. The Room is clean and looks new. Worth to stay

The check in time was too late in 4pm, it is not so convenient if travelling with elders or young kids, strictly not allowed for early check in.. if hotel can make it earlier for check in or upon special request, then it would be perfect

Location and breakfast

They dont clean your room everyday

Breakfast was ABSOLUTELY DELICIOUS. This isnt great as because if you came to Japan to eat it will be hard to start the day with an empty stomach. Loved the friendliness of the staff and reception and how accommodative they were to our request. Location of the Hotel is also ideal as it is a 6 minute walk from the Umeda Station which is covered under JR pass. Also loved they have Laundry Facilities in the hotel so you can wash your clothes and not bring too many pairs of clothes for the trip.

They could clean the room or make the beds every day.

i like that it has free breakfast for everyone.

i just didn't like that we had to walk far to a different location only to find out that it was not the hotel we will be staying the staff said the address was not updated.

In a short walk you get Akabane Station, what means in 18 minutes you are at Tokyo Station. There are many popular restaurants in the neighbourhood full of young people during the weekend. The hotel has washing machines close to the lobby, so you can fix your clothes if you're travelling for many days. Breakfast is simply awesome and the ladies taking care of food are kind and fast (even if they don't speak a word in English, not to say in Spanish!!).

I missed more sockets in the room. We were 3 people and my husband or me had to change the chargers at midnight to be sure that smartphone, smartwatch, ipad and the wifi device were fully charged.

the staff was very welcoming, the location for me was amazing (less than 5-min walk to Akabane or Akabane-Iwabuchi stations). the surroundings got everything for a tourist time, lots of food/drinks places, entertainment and various services.

breakfast choices were a little repetitive during the week and the breakfast space was small so it got very crowded at times, nonetheless, everything i tried was delicious

The location was perfect! The room was supercute and we love it so much. Daily breakfast was great plus the staff in the kitchen and in the reception was excellent. The freebies in the lobby was all out for guests and we just love it! Very efficient and attentive. Highly recommended and definitely, il bring more guests to your hotel. And we will be staying again by September 2023 in your hotel. Thank you so much for the great experience! Oh i cant forget the frog outside the building, my little baby loves it so much!

None

Really good value for money if you just want a place to sleep and relax at the end of the day, <5 min walk from station, stored our luggage on the day before check in time, nice buffet breakfast, big twin beds, good size room, clean, fresh towels every day, heated mirror in the washroom, front desk accepted an Amazon delivery for us. The staff were really polite and kind, and made it feel like home.

Washroom could have had some more shelves for putting stuff, but it was alright.

Almost everything. Location is very convenient and the facilities and staff were very good.

People can see the inside of elevators while waiting on the first floor. I do not think it is necessary, Some people might feel like their privacy are being violated. I felt so. I stayed for 6 nights and had breakfast at the hotel. It would have been better if there were more choice of foods.

Small room, but extremely clean! Bed Was hard, which for us was great, but people who prefer smooth bed will be disappointed. Overall great value for money. Short distance from Jr station ( 4 to 5 mn walk).

It felt really strange to have a camera on the outside of the lift, where guest waiting for the lift, or people taking the breakfast could see you before you arrive.. ?