The hotel is very clean and comfortable, it’s near famous restaurants and shopping streets.

Why does the staff of this hotel ask me to pay vat 800 yen in cash at hotel for stay 2 nights in Kyoto? I’m confused then I paid 800 yen in cash to him, even though I paid all booking by credit card with booking.com two months ago. The next day, I stayed for 3 nights at other hotel in Osaka with reservation by booking.com, the staff of that hotel doesn’t ask me to pay vat.

This location was excellent in every way: close to fantastic restaurants, Noodle restaurants that had an hour line to get in, Nishiki Market always a grande experience, Takashimaya department store with high end everything, small antique stores across the street from Melia, and the Gion district was very close by. The hotel staff were very nice to us. The hotel room was charming and very clean and orderly. Overall an A+ !!

It was all perfect for us for the 6 nights we were there ! I will recommend the hotel to all of my friends and family.

It’s close to most things including attractions and public transport. it’s also incredibly clean and tidy.

the location could easily be miscommunicated to the taxi driver. just remember to quote to them the address given, not the hotel name as it is the Annex and too similar to their main one. the staff are capable but are also limited to what they are able to do. for example, they cannot make reservations for you for a restaurant as they would incur a fine should you fail to make the reservation. but with everything else like calling for a taxi and other expected tasks, they are more than happy to help.

The hotel room is extremely spacious compared to other hotel rooms in japan, The shower is fun with various of functions, The room was clean and the bed was very comfortable, and lastly - great location, a few minutes walk from Nishki market and a supermarket just near the hotel. Excellent value for money

The hotel was just a couple blocks from the major pedestrian shopping area near Shijo Kawaramachi. In fact, it is located on Teramachi dori, which becomes a covered pedestrian shopping mecca that intersects with Nishiki Market. It was also walking distance from the Kamo River parkway and a charming "old" Kyoto area with twisting streets and a picturesque canal lined with restaurants, bars, and small shops. Plus cherry blossoms.

Not a lot.

Location is perfect, stations are close. Staff are very hospitable and friendly, speak English. The room was very clean, spacious for business hotel in Japan. In the room you find tv, mini fridge, garbage bin, towels, shampoos, shower has different options, great after long travel or business day.

Pillow was very small and not enough for good rest for me

The location and the cleanliness of the hotel. The staff were helpful and friendly. Access to unlimited water at the lobby. We were able to leave our bags at the reception prior check-in.

None

Location was great, clean, service was polite and professional, room was spacious, beds and towels cleaned daily, hairband, beauty set, tea, coffee etc complimentary. Shower was amazing! Toilet was Japanese washlet. Looked after our luggage after checking out.

Nothing

Great location, so clean, comfortable, and spacious. I really appreciated little details such as the sleeping clothes and fabric freshener spray provided in the room, as well as the free tea selection. Shower options were also fun and the staff was very kind.

Close to main street where we would watch gion matsuri float. The shower was Nice. Friendly Staff.

The pillows can be uncomfortable for some people. Price were a little too high but might be inflated because of Gion Matsuri.