The hotel location is next to the Shinhotaka ropeway, which is perfect for us to catch the cable car the next morning. It was snowing on that day (7 Apr). We were lucky enough to experience Japan's snow powder. The Japanese kaiseki meals are delicious. The hotel has an English speaking staff who explained the food when we were close to the end of our dinner. Traditionally rice was served close to the end of the kaiseki meal. However, he said we can always ask the rice in the beginning of the meal which we did in our next kaiseki experience and it made our food more enjoyable. The photo in yukata was the start of the dinner. The other photo was breakfast. All of the staff are very friendly and helpful. The view of the female outdoor onsen is a beautiful mountain view. The hotel itself is surrounded by mountains. Absolutely beautiful.

The hotel room is a bit old but we don't mind. However, if the rooms were renovated it will make it very attractive.

First of all this hotel is located far Near Roadway to the mountains I was around mid April snow is still taking place up in the ropeway it is hour drive from Takayama; why I'm saying all ? of this Because I will highly recommend if you staying in this hotel more than two nights then probably rent a car. so you'll be free to visit all the nearby attractions the hotel is absolutely 10 out of 10 amazing hotel the stuff is helpful and polite the room is just amazing comfortable They have great heater for the room in the cold winter (because it getting really cold up here) the view is gorgeous The location as I said is just amazing And you have the view of the mountains this hotel is more for the adventurous traveler hot spring experience is magical They have an outside open air hot spring big location the breakfast was tasty Japanese traditional style I didn't have dinner but it will probably be just as good it's not I didn't like it it's just far and you need to consider if you want to stay here for more than two nights !

Absolutely amazing staff! Beautiful outdoor Onsen (especially lovely on colder days), one can also book a private bath. The food was sublime! Delicate presentation and delicious. The most amazing part though was that after the first night we told them that two people would prefer vegetarian food and not only did they prepare the rest of their meals vegetarian, they prepared the whole feast as delicately and with as many different creations as the traditional food for non vegetarians!

Great location with onsen next to ropeway. Dinner was excellent. Easy parking and polite staff.

Price is high. Quality of dinner was best we had in a hotel we stayed in a two week trip. Also most comfortable Japanese style room we stayed in. but price is still steep. So many onsen hotels in this area appear to be out of business. So price is perhaps driven by supply, but perhaps could attract more at an adjusted price point.

The Hotel is beautiful in location and design, rooms were impeccably clean and views were amazing. Staff are extremely polite and incredibly attentive to all guest needs. Smoking area is very nice as well. In the vicinity of the Shinhotaka Ropeway which allows for stunning views of the mountain ranges (given its a clear day) and access to amazing outdoor onsen.

Travelling to and from the hotel is quite difficult. Personally we travelled by train from Tokyo - Matsumoto and then bus service from Matsumoto - Hirayu Onsen - Shinhotaka Ropeway / Hotel Hotaka.

Everything was Nice, the staff was respectefull, discret and Nice.. the place is far from the town but but Nice and near the roppeway and the bus terminus . onsen was beautifull..I love the atmosphère.. I will come back again.

Nothing, everething is fine... May be the hotel could think of putting a shuttle from Takayama to the hotel during the matsuri periods after the evening procession.. in spring and autumn... maybe there would be a lot more many people who would come to the hotel... apart from that I loved my stay.

The staff were all very courteous and attentive, and answered any questions we had. The included meals were amazing, as well as the Onsen facilities. Has the option of booking a private onsen for opposite gendered couples. The staff changed the room setting from day to night needs with seeing up there mattresses whilst we were at dinner, which was surprising. Got to pick out our own style yukatas. The location is right next to Shinhotaka Ropeway.

It's a bit far to get to, especially via bus.

Friendly, polite, helpful, accommodating staff. Love the dinner, the view of the traditional room. Facilities were clean. We wanted to reach the ropeway early next morning. So the location suited us nicely cos we could store away our luggage after check out. Picked them up conveniently after descending the alp.

Only one spoke English well, though communication was mostly still effective. Air con was only on heater mode during our stay.

Perfectly located at the end of our trail; very convenient for ropeway (when open),and bus connections; highlights were spa area-very luxurious; and quality of meals (breakfast and dinner)- traditional Japanese and beautifully prepared local dishes.

Service at dinner was a bit rushed.

everything! A great isolated location in the Japan Alps, close to the Hotaka Ropeway. fantastic food and food service, friendly and polite staff, wonderful onsen baths, traditional Japanese style  spacious quarters.

I paid extra to have “Mountain View”, but a tall building was blocking most of the mountain, since we were on a lower floor. should have just ordered a garden view.