This is a great place to stay if you’re transiting Chitose or want to stay in the area. While it may seem a little bit far from the airport —in fact not far at all just take a taxi about 20 minutes. The rustic log cabins are quaint and the restaurant is excellent. The restaurant staff is fantastic and we’re very helpful with keeping the restaurant open for arrival. The setting is really beautiful in the winter.

I would suggest that you call the hotel directly instead of using this app to communicate. Also please remember to change water and clean water heating pot!!!

We got an upgrade and instead of the booked room, we got a whole house. This was simply fantastic, very cozy, clean. The whole complex is impressive. The onsen was great and very relaxing. The staff were extremely friendly, unfortunately only one person could speak English halfway. The distance to the airport was very good.

The breakfast was of good quality, but far too much. It would be better if they had more options to choose from and not bring everything to the table at once. The room service (dinner) was ok, but the value for money was not fully convincing.

Our stay on the property was amazing, my husband and I spent our final day of our honeymoon trip here. It was our favorite cabin of our entire trip in Hokkaido, everything was so seamless, quick and accommodating in every way. We were able to really enjoy property and took a walk around the lake, which was so peaceful and tranquil. Words can’t describe the beauty of it all, simply breathtaking. The cabin had every comfort we could ask for and more to top everything off. It gets even better the dinner and breakfast at the French restaurant. Delicious every part of it, I normally don’t eat fish as I’m picky but I scarfed it all down with no hesitation it was one of the best meals we’ve had with impeccable service from the staff. Our evening by the fireplace was spent with only the desire to stay longer! The morning continued the fantastic experience with breakfast, a comfortable walk and then unfortunately having to pack up and get ready to check-out. Everything at Nidom from the cabin and nature to the wonderful staff made our last day in Hokkaido a lovely memory that we will cherish forever.

We stayed at the 2 bedroom river front cottage, it was EXCEPTIONAL. The cottage was beautiful, bedrooms were comfortable, the staff were very helpful and the view was breathtaking. It was a perfect getaway.

My only reason for not rating this property a 10 is due to the limited options of food / dining. Room service had very limited options, there are no nearby restaurants, the set menu for dinner is highly priced and does not provide options for children. We were told not to cook in the kitchen even though there was a kitchen in the cottage! So that left us with very few options.

Everything. The staff will go above and beyond to make you feel like royalty. I'm not sure why this place is not a 5 star hotel and does not have a 10/10 rating. The cabin we booked was very spacious and had every amenity we needed. We enjoyed our brief stay and would absolutely come back without hesitating

Nothing

Beautiful and spacious real wood cottage with relaxing natural surroundings. Fresh air, quiet night, comfortable bed, considerate services.

It is a pity that onsen is a bit too small compare to the hotel size.

My stay was excellent, pleasant and memorable. The views were stunning and the staff members were amazing. They were all awesome in making my stay an unforgettable one. I would definitely come back to this place if I were to return to Chitose. Thank you for your customer service. どうもありがとうございます.

Beautiful setting in that the resort is stuck in the woods. The chalets are also nice and pretty. Good place to take a walk around nature

Onsen was disappointing and chalets not up to date. Somewhat small rooms and lacking power points Somewhat pricey for what you get

Very nice scenic area. Wood cabin overlooks the lake.

Can’t do cooking in the wood cabin, which was slightly inconvenient. Dinner was good but only set menu which was restrictive

Really lovely staff, amazing hospitality. Our flight arrived late and we had difficulty getting a cab, and they went out of their way to help us. Beautiful property.