We were positively surprised with the hotel and its amenities. It looks luxurious and we felt very welcome. I was a little bit concerned about the hotel prior to the arrival, as some reviews on Google were not great, but the hotel definitely exceeded our expectations. The first impression was amazing - on our arrival we were immediately upgraded to the room with breakfast (our original booking was without breakfast). We got two connecting rooms, one for parents, the other one for kids. Both rooms were very spacious. Everything was clean, beds comfortable, bathroom really nice. The good thing about this hotel is that it is interconnected with the Regency Palace hotel and you can use facilities of both hotels. Therefore breakfast was served at Regency. Also indoor and outdoor pool at Regency hotel can be used by Grand Palace guests, which was fantastic. Kids really loved the pool. Even if you are not a big swimming fan, it's worth visiting the pool to admire the amazing view of Amman from the roof top level (outdoor), or one below (indoor), which has 270 degrees view of the Amman. Worth noting that Regency hotel is quite high building and on the top of the hill, so the views are just incredible. Finally I would like to mention Mr. Iskandar and Mr. Madhar. They helped us a lot with organising a taxi for Amman sightseeing, and a trip to Petra, Dead Sea and back. This was all on moments notice.

Nothing to complain about.

Spacious and clean room. Special thanks to Mr. Iskander very helpful, accommodating, and kind person. He upgraded us to a room with breakfast (our original booking was without breakfast) and he allowed us to keep the room longer for free as we had a late-night flight. Free access to the Regency Hotel with rooftop pool, DJ, indoor pool, and spectacular views of Amman. Best breakfast and dinner buffet also. Highly recommended.

nothing

Came here for my daughter playing in the fiba basketball. From australia. Perfect and close location to the venue. Breakfast was delicious and heaps of variety. The roof top bas that we used at the regency palace was amazing too.

The grand taxi tour people. They are a ripp off. The hotel should not recommend it to their guest. The toilet system is very weak. Always got blocked 🤦‍♀️. They need to have smart TV's in the room.

I stayed at the Grand Palace hotel which is attached to the 5* Royal regency. Visitors of the Grand Palace hotel can access the spa, rooftop and indoor swimming pool, breakfast and Dinner in the Royal Regency hotel. I stayed in the Royal regency for one night and found the room was much smaller. However, you get a hair dryer, a fancier table and a few more amenities (toothbrush, toothpaste, razor.) Whilst I stayed at the Grand palace I used the gym and rooftop swimming pool a lot. I’d highly recommend staying in the grand palace!

Hallway smells a bit dated

So, this is a 4 star hotel right next to a 5 star hotel. I just happened to stay here last minute the night before I moved next door to the 5 star. The rooms in this hotel are more modern, larger and more quiet than the "luxury" hotel next to it! I wish I could have stayed here but the other place was already confirmed. The staff were lovely and helpful, the room was clean and the bed was comfy. You also have free access to all the 5 star facilities next door. This was a really good price too. I would definitely stay here again :)

Nothing

We stayed two nights and the room was spacious and had everything we needed. The bed was very comfortable, we slept like queens. The staff was friendly and helpful. This was the only hotel we stayed at which gave us never ending water. We left our last day to Petra before breakfast (included), but the lovely staff provided us with breakfast in tuppers to go. Would definitely go back there.

The staff were incredible - so polite and friendly and accommodating , they went out of their way to help with everything and anything needed

The rooms are quite dated in design , and the location is abit noisy as next to a school and motorway

Staff are very friendly and helpful. You can use the pool and roof top bar at the connected hotel, the Regency Palace.

There is no shop within close range. Busy and Abdali neighborhood is walking distance, but the way there is not pleasant for pedestrians.

The hotel is excellent. very warm staff especially Mathhar Habib at the reception who was very professional and friendly. The staff is very kind from housekeeping, room service, restaurant. The morning breakfast is very rich and delicious. The rooftop pool is fascinating. I highly recommend this hotel.

nothing to complain

A very beautiful and comfortable hotel, the staff is very helpful and very friendly especially Mr Iskandar helped us a lot in reserving to visit Petra. The room is clean and big and they pass everyday to double check if we need smthg. Taxi drivers are too kind. The breakfast and dinner were very tasty. I really recommend it.