Location was good. Room was clean. Overall stay was all right.

Bathroom was too much congested. And shower area was too small.

I liked the food, the room and the staff. The staff were excellent. They were very welcoming and even offered help with travel, activities and anything logistics-wise which we might’ve needed help for. This was very helpful in the end and even saved us some morning. The staff were also very hospitable and gave us a room upgrade due to us being unable to stay the first night. The room (suite) was very spacious and had an excellent bathroom. The fridge was also a terrific, underrated edition to the kitchen. Overall, we were very impressed.

The view outside was terrible and the wardrobe wouldn’t open/shut very well at all. There was very limited food selection and very little familiar food varieties for my European friend so he was hungry.

Everything was suitable for us. Location was excelent, a few steps from the historical places. Rooms were large and cleen. Breakfast was enough for us. The receptionist was etraordinary, was very kind and helpful in every little thing we needed, e.g. practical of advise how we can reach certain points in the city the easiest way and where we can find the best money exchange rate. We enjoyed our stay in this hotel the first day we arrived in Amman so much that it was no question which hotel we should book for the last day of our round trip.

One of our doors's lock didn't function well.

The staff were amazing! Special thanks to Sultan from reception. He was very knowledgeable and kind. He was very patient with us and answered all our questions with excellent customer service, gave us many recommendations for places to visit in Aqaba, and even helped us book our Wadi Rum excursion. The AC and WiFi were also very strong. Excellent location and within walking distance to many shops, restaurants, supermarket and beach!

Nothing

Exceptional customer service, lovely staff- Sultan, Muhammed, the ladies, the chef and the guy at the restaurant- who brought our breakfast to the room for us; and also the drivers that took us round. Centrally located, lots of shops and eating places. The hotel also assists in booking the attractions and providing transport, including transportation from and to the Jordan side of Aqaba border.

The slight lack of clarity in what is not included in the trips arranged

Confortable and clean room. Hotel well located (close to the heart of the city, with shops, restaurants, market, public beach). Nice staff. We booked a room and were upgraded with a suite (not high season). Thank you again!!

Room a bit old (furniture, bathroom). No safe box available in the room. Breakfast buffet with no fresh food (e.g. Fruits from the can while there are plenty of fresh fruits in the market, not real orange juice).

My experience at Taj hotel was very exceptional, the hotel location is excellent very near to almost every needed service (Market, shops and restaurants) and of course very near to the sea. the Hotel is very clean and comfort and modern. and the most important thing is the staff working there is just amazing and very very helpful and cooperative (many thanks to Mohammed) defiantly i would love to go there again and again

The atmosphere is quiet and clean, creating a peaceful environment. It is a very good place for families, particularly Islamic families, as it provides Islamic-compliant facilities, including prayer mats and a welcoming environment. The staff are exceptionally helpful, with Mohammad at the reception standing out for his cooperation and dedication to excellent service.

Nothing to mention

Staff were very friendly and went out of their way to be helpful. They made sure I had all the information required prior to exploring the town. Breakfast was healthy and delicious with a variety of choices. The room was exceptionally clean, and the bed was luxurious.

The size of the room was huge, we even had a living room. Everything was clean and comfortable. The location is good, you can easily walk to all the important sights of the city. Breakfast was plentiful. They helped us organize a trip to Wadi Rum, including a Jeep tour, accommodation, and driver. Their camp (Nael Bedouin Camp) in Wadi Rum was amazing (10 out of 10). The service was also perfect, they were very welcoming and helped us with everything that we asked.

The shower could have been separated from the toilet with a curtain. This style was very common in Jordan though.