It wasn't crowded, everyone was friendly, the pool was very warm. We went to the restaurant in the hotel and had a great waitress named Megan and the food was delicious and looked amazing so I asked for the cooks name so I could include her in the review her name was Nicole. I want to thank Nicole and Megan for making our dining so great.

When we checked into the hotel we had no idea about how to get breakfast and they have room service but no phones in the room to order it.

Very nice convention-style hotel w onsite covered parking connecting to lobby and a quality restaurant and bar. Beautiful room linens, excellent cable TV and WiFi access. Room is intelligently designed, clean, and mine overlooked the atrium.

Coffee station under renovation. Wish they’d skip the whole thing and simply have coffee ready all day.

Close to venue

Had to pay additional $15 to park in their garage at the cost of room should have been included no complimentary coffee in lobby Starbucks $5 wasn’t even good. Staff not familiar with area restaurants for something other than fast food or bar/grill

Sunday morning checkout was awful. One person at the desk to check out all the people who were leaving from the weekend. I never made it to the desk to check out had to leave because I ran out of time stood in line for 20 minutes and never moved once.

The location was good. The facility had everything you needed.

Elevators were broken on and off the entire stay, sometimes only having 1 working during March madness with 98% of the hote full from what I was told. The beds were very small.

The hotel was close to the Morris Performing Center where we went to go for a jazz concert. We are theatre critics in Chicago and will be coming back to the center to do play reviews.

I don't like the fact that you have to pay to park at the hotel and the room seems a little bit outdated and needs an updated air/heat unit and USB connections..

Love the location. Love walking around the east raceway.

The hot tub not in service last few times we have stayed there. The last time we stayed the pool was also closed. We pick our hotel by amenities. Which we enjoy using hot tubs so was very disappointed it's been closed over a year.

Staff were friendly. Location was right across my conference. Cookie was worth the calories. Our room faced the water and city.

The restaurant was slow and food was nothing special.

Every staff member from the front desk, to the restaurant staff and maids were very friendly and helpful. Andy, the front desk manager was extremely accomodating!!

Nothing

The property is in a great location right downtown. The room was clean and the hallways were clean and it was . The staff at reception were exceptional.

There wasn’t anything I didn’t like.