Everything was amazing, from the entrance to the exit. The rooms are clean and very comfortable, the service is exceptional, the breakfast is delicious - strongly recommend to take it. I also booked a sauna for myself and my friend, and it was so smooth going that we decided to book another 1.5 hours straight away. The location is also perfect, all the main attractions are placed within walking distance. We also liked that the hotel is not very big, so it sort of recreates a feeling of a family vacation.

The entrance to the hotel building has a small stair and no automatic elevator for wheelchairs, which was not very convenient for one couple staying at the same time. But the hotel staff helped, so hopefully they got the same amazing experience

Basically everything was great - the rooms were comfortable with AC that worked well, the staff was super nice and helpful the whole time and the breakfasts were some of the best hotel breakfasts I’ve ever had. Plus, location was perfect - basically in the city centre so that you can walk everywhere, but at the same time not in a street busy with nightlife so it was very quiet at bight.

I’d really have to pick on small things, but I guess the gym wasn’t organized that well and so there just wasn’t much space in it; our rooms also had a view right on the roof of another building and it made it just a tiny bit darker than I’d like.

Quite comfortable, as appropriate for a 4* hotel, very good breakfast. Excellent location.

The hotel should correct its practice of communication with the guests. During one day stay in the hotel I received 10 (TEN!) e-mail messages: 3 of them - proposals for upgrades and 7 - pure nuisance, like "we are happy to...", etc. To complete this - the "unsubscribe" option in ALL these mails did not work. The hotel doesn't provide free drinking water to the guests. I guess, these day it should be standard - and not selling water from minibar, very expensive.

Friendly, helpful, professional staff. Clean and well maintained environment. Simple yet excellent breakfast. Great lunch deals. And a perfect location.

The only thing that I could complain about is the beds (too soft), yet I know it's such an individual thing. For others, it might be good, but for me, it wasn't exactly comfortable. However, the staff accommodated my needs by providing extra pillows, which improved the quality of my sleep.

Staff were lovely and accommodating and helped make my fiance's 30th birthday very special. The room was great and the bed was extremely comfortable. There was a wonderful buffet breakfast with a huge variety of cooked and continental options as well as juices and hot beverages. Highly recommend the breakfast, the crepes with a spoon of honey or blueberry jam on top were delightful.

Most staff friendly Comfy beds Decent breakfast Good location Quiet Cleaners do a great job

The fitness room - very limited facilities. The treadmill wasn't working one day and then the hand apparatus thing didn't work the next day. A wider range of handweights would have been great. No bar/restaurant to hang out at night No milk provided in room for tea/coffee

This place is very nice. It is very central, close to everything. Breakfast (from 7 am on weekdays and from 8 am on weekends) is excellent and very delicious. They have a new professional espresso coffee machine, so coffee is very good. It is generally quiet, everything in the room is new and clean.

Minor thing is that curtains do not provide full black-out and there are lamp posts outside, so it is never completely dark. Sleep quality is still good though.

The hotel's reception/staff were great! They went above and beyond to help with anything which we needed. The room was spacious and the hotel was located in the very central area of the city. Breakfast had many different options.

Breakfast should have some vegan food options also, this was missing. In addition, there were barely any deserts so that should also be added.

The staff was super friendly, the rooms were spotless. We felt very welcome and well looked after.

The one thing I didn’t like was the limited options for people with dietary restrictions at the breakfast. There were very little lactose-free options (my problem) and I didn’t see many vegan/gluten-free options either. The staff did provide lactose free yoghurt after me asking about it. They bought some from the supermarket. So that was REALLY nice.

Really great bed in the suite with awesome pillows, nice location on Gediminas Avenue, WiFi decently fast, staff OK, breakfast pretty decent but not like Hilton or Marriott, suite nicely big enough, price better than HGI next door

Gym is sad: no towels, it's tiny etc., chairs in room not very comfortable for working, no balcony, housekeeping needs to be instructed a bit regarding times, basics were not refilled by housekeeping, can't connect via HDMI to TVs in room, no fresh juice at breakfast, generally not so much fresh stuff at breakfast