New facility Spacious room Sufficient car park Comfortable beds Spacious lift The security guard was helpful with car parking Location - generally near to access Penang bridge and highway to Kedah/KL

Limited trash bin - only in the bathroom Wifi was not ok after midnight

Big comfy bed lovely cotton sheets.

Noise from room next door tv was very loud, in the end we knocked on the door to ask them to turn volume down! I think the noise issue is due to the hotels construction so not really able to be resolved. No bathmat or dressing mirror. There is a kettle but no mugs and no bottled water. We had a room with no window which it didn't say on the booking we made. We did feed all this back on our departure as its a very new hotel so teething problems are to be expected.

the location is fantastic with easy access to everywhere around butterworth. plenty of free parking on site with security. love the room layout, spacious and simple but nice and comfy. also all the friendly staff that working here and my best experience was with a front office staff by the name of Azwan who goes beyond to assist me and other traveller (i witnessed) with ease and high level of professionalism. I'm happy to return back and definitely highly recommended place.

all been good. nothing that I don't like.

The place seems new. Everything felt comfortable. I was travelling alone and for a female solo traveller, this place makes me feel safe.

If i have to nitpick a bit, i would suggest a few things. 1) Suggest to add a small stool inside each room, coz the place to hang our clothes was a bit tall than average Malaysian people height. I can reach it but i'm sure my shorter friend wont be able to. 2) I cannot adjust the temperature of water heater inside my room. It was too hot so end up not using the water heater.

Clean, spacious and I did not expect to have microwave in the room, very useful. Overall, a very pleasant stay!

The only downside is, need to queue up to use the iron because only 1 iron is provided for the entire floor. Ironing board also need to be replaced.

the room is spacious and the hotel is new, hence the facilities are all brand new as well. the room is clean and the beds are comfy. they even provided a smart tv so you can watch netflix and youtube!

the ironing space is in an open space where people walks by, going to and coming out from the lift. there were no breakfast provided at the hotel.

I took the family room (6pax). The room is very comfortable and I love the modern interiors of the room and hotel. The toilet is very clean. There are fan and air con in the room. The wifi works well. New hotel. I would definitely come again.

everything was perfect about the suite, spacious and clean. mini pantry was equipped with microwave utensils and was spacious too. we had a good time staying in there, felt home

nothing that I didn’t like but I guess the temperature of the heater got to be checked as it is too hot. maybe some default in the machine itself

Nice hotel very new. A lot of parking space around. Lift is very clean and fast. Room was big and spacious bathroom was also big. Android TV with YouTube and netflix access.

design is new.

after come out from the lift need to go though a door only reach our room door. the door keep on open and close due to everyone need pass thought the door, it is very noises.