It’s connected to Suria Sabah Mall, which is very convenient to do late shopping and find food. For those driving with car, parking was easy as the hotel is located on the 7th floor, don’t think it will ran out of parkings. The room was very clean (kudos to the cleaning staff), basic amenities available and aircond is good 👍🏽. Wifi is so-so, I mostly used my 4Gs data while in KK. The breakfast is located a bit away but overall breakfast experience is good, not fancy but good enough and value for money. The hotel staff are great, very friendly, helpful and motivated (keep it up)

nothing major to dislike about the hotel except that the wall insulation between room and corridor are quite bad. You will be able to tell if somenone is walking past your room and I guess vice versa; they can hear you in the room.

Very handy location for shopping and meal options as it is located within the Suria shopping mall. Access to reception (7th floor) is via an internal lift lobby next to McDonalds. I had some issues with the room wi-fi but staff were very quick to help sort it out for me. In general the staff were very friendly and helpful.

Checking in was smooth, they even gave us our keycard eventhough we were a little early. Our room was spacious and clean. I love that they provided large bottles of drinking water, replenished daily. Lighting in the room was nice and bright. Access to and from Suria Mall is convenient. Plenty of parking space available, just get your ticket verified. The restaurant is great. Breakfast buffet and ala carte lunch is very affordable yet delicious with a huge variety of dishes. The hotel is within walking distance to Jesselton Point, Todak waterfront, travel and car rental places etc. Staff were all friendly and helpful.

My room was at the very end, a bit far to walk. But the size makes up for it.

Location and room well equipped with necessary amenities, shopping mall was a plus!

Booked room with seaview unfortunately the view was totally blocked by the hotel exterior metal beams, what you see online is totally not the real view, this is misleading and paid extra for the seaview too ☹️

I like how near the hotel to the shopping mall. It is very convenient for a family that needs a stay without thinking of going out for other activities. You can just get anything you need at the shopping mall attached to the hotel. Secondly, the breakfast offered never failed to put up a smile of satisfaction on my face. Seldom we see a hotel to offer a free buffet for breakfast with a very fair price of stay in the hotel. This hotel is one of a few that does this. Thumbs up!

Look like the maintenance if the toilet was not carried out timely. The toilet in the room that I stayed in was clogged and it took me almost 2 hours to declogged it..of course the tools needed for the declogging process were purchased at the shopping mall nearby. Well, the toilet issue might be an isolated case..but it did happen to me (us) unfortunately. However, it won't be a reason for us not to come back and stay there anymore.. we will be back for sure. And hopefully no more recurrence of such incident in the future 😅

Staff careless. At the time when checkout, the staff told me 1 towel missing. But i told them i didn't take it. They want me check in my luggage. 2 times go to car searching fot it. At last, the third times i go my self to the room and count the towel. There is no missing towel (5 towel) but at the counter they keep telling that I'm taking their towel. Waa, i was so angry because they staff so careless.

The staff at the counter and cleaner are very friendly. The breakfast is just ok. Not much choices.

I don't like my room 619 because it is very far from the lift, the ventilation in the room is not fresh because i can smell the cooking air from the kitchen below either through my window panel or through the air conditioner condenser. For safety & health purpose, dont use recycle glass bottle although the bottle lid are sealed with plastic,because i can smell the saliva odour on the top of the glass bottle,some guest before this must have drink direct from the bottle, there are no guarantee that the bottle are wash properly and sterile. I have to buy my own drinking water from the shop nearby.

the hotel got everything. from working shower, amnesties and toilets to smart tv!. i enjoy staying there not only i could open my Netflix and prime video, watching fav youtube show, i also enjoy the food here. so many choices. its halal and just around the corner. bellow was the famous Suria Mall and it has everything. but its not cheap. but if comes for seasonal occasion, you will find this mall great. this mall also had Movie Screen GSC. so movie hunter will satisfied visiting here. it also close to the Big Market and Todak 7 star restaurant just few walks ahead at KK seafront.

I do hope 7 Hotel could provide more room and cheaper than what you offer here. and perhaps upgrade your facility such as rooftop swimming pool, private gym, or more common room function for family staycation. everything else just fine.

The hotel is in the Suria shopping mall, beside the hotel is the Glass cafe and food court, serving breakfast and lunch, with reasonable prices, overall the hotel is reasonably priced and with the Glass cafe and food court nearby you have a good bargain when staying at Kota Kinabalu City.

Just a suggestion, please change the room carpet, to a more lively colour to make the room more attractive.

The location at the mall makes it very convenient. The rooms are big, clean and well kept. The staff is friendly and very helpfull. Especially Diana & Jeanetha! They did everything and more to make it a pleasent stay. I stayed here 2 times (3 and 2 nights) and I am very happy with my choice.

Not really a complained, but the breakfast was a little inconsistent in the quality. One day i had perfect food, the other it was mediocre. Maybe my the fact that i went by 9am when most people had already eaten has something to do with it. The Seaview is not as good as I hoped. It was limited by shades and the fact that my room wasn't directly oriented towards the sea While the staff is very friendly, a few more people might help. I noticed that some people did shifts of over 13hours...