Ceylonz Suites is our go-to hotel for stays in Kuala Lumpur. The management has made some changes since our last stay. There is now a café on the 7th floor, which offers buffet breakfast from 7am-10:30am and coffee, lunches etc until 3pm. The breakfast offerings (and available seating) are much better if you get there before 08:30am. After that, it's really busy and they don't have the staff to keep up. We got there for 7am before an early tour, and the food was really tasty with a good range of options including eggs cooked to order, Malaysian nasi lemak, yoghurts, fruit, and cereals. The bedroom and shower room were just as comfortable and clean as we remembered. It was great to have access to the gym, yoga studio, and pocket parks for early morning exercise or relaxing. Drinking cocktails in Boudoirz after a dip in the pool was the perfect romantic evening. We even got a fantastic view of fireworks at the Menara one night.

A full-length mirror in the room would be a really helpful addition. Adding the ability to rent or borrow yoga mats would also be useful, so that you don't need to bring your own or suffer through the pain of doing yoga/pilates on a hard wooden floor.

Early check-in was possible. The room is really spacious. The bed was comfy. Shared areas are really nice. Amazing view from the swimming pool and last floor. The gym is lacking a bit but still a nice touch. Big fridge so you can store food, and even if kitchenware is not really good, you can cook if needed. The location is nice, not too noisy.

The staff is really not nice or even polite. Cleanliness was not really good. When we entered the room, it smelled really bad, like a wet dog/pee. Turned out the smell came from the bathroom and never went away. The kitchen was gross (grease on the cupboards, cutlery was dirty). The hood in the kitchen didn't work, same for the water purifier. We didn't try to cook but some buttons were missing. Cushions smelled really bad, the covers are probably never changed. Sometimes you have to wait a very long time to get an elevator. The shower gel was empty when we arrived.

This was in a great location - I got a quick grab from the KL central station after the airport train to get here. Many sights are within walking distance. The KL tower and eco park is just outside and the petronas towers a half hour walk away. The view from the room is great and there are pocket gardens, a small gym and a pool area on the 37th floor with a great view. It can get reasonably busy with limited sitting areas. Theres a small mini mart on the ground floor. The studio was clean and ample enough space. The air con worked well (there’s a button on the wall) as did the wifi. Overall an affordable and great spot for a short stay in KL. Check in and out was easy. You can leave your bags for 5RM per bag.

A couple of coffee sachets as well as tea would be nice. Also a little extra cutlery / glasses etc other than just 4 mugs and 2 wine glasses would be good. The water filter tap in the room I understand has been broken for a while. Whilst bottles can be brought at the mini mart on the ground floor this isn’t an environmentally friendly option. Surely a station could be set up on the ground floor? Also I think the drain in the shower is likely clogged. A short shower can turn into a swim and can easily flood the bathroom. The wait for the lift can take a while especially around check out time. The pool area is designed with a lot of slippery tiles so be careful.

The location of the place is great in the heart of KL.

There are a lot of unprofessional things 1. The receptionist who talked to us was super strict and rude. I don't know how a receptionist can't deal with customers. . 2. We used to order the housekeeping to clean our room every day, which is unprofessional. . 3. The stove wasn't working at all. . 4. There is no place to dry your clothes.

The property is located at excellent location, the grab taxi point was just by the entrance of the property. The rooms was good, the swimming pool was good.

I stayed for 7 nights and the room was not cleaned on regular basis, My flight was in the evening and I requested for extension of check out time but it was refused. The staff was not cooperative.

The room was large and the beds comfortable. The rooftop pool is great, with a beautiful view. Also the gymroom provides essential workout equipment. The location is convenient, you can walk 15 min and be at Jalan Alor / Masjid Jamek.

The room floor and the shower tiles were a bit damaged. There were small insects crawling in the bathroom.

Pool view! Just so incredible! Also at the lobby there is a small store, which very comfortable if needed something last minute. In Room everything you need

It’s nice just need some renovation.

The overall feel of staying at Ceylonz was amazing, has 4 lifts and 39 floors in total. The view from the room and the top was amazing. Amenities are well provided including necessity items in the room. You get Iron, Kitchenette and Cutlery all in the same room. MyKey did an amazing job here you won't regret, I felt like home. Grab is easy to get, food is easy to order. The location is central and doesn't cost more than 20 MYR to the farthest place in KL. 9/10 here.

1. If you're staying for 7 days, they offer you housekeeping service for 1 time only. 2. Housekeeping didn't inform and did it from the back when I was not at the hotel. Therefore, I lost my shoes with no one to claim from. The manager is cooperative and provided me pictures of before/after cleaning but those weren't enough and were of no help. There was no one else to talk to. Better to lock everything before going out or take pictures before leaving the room just to be on the safer end. 3. The mart downstairs is slightly expensive and doesn't have the daily necessities. Keeps only limited items. 4. Since there are 4 lifts you might have to wait a minute before another one comes in but that's fine.

Spacious apartment on the 30th floor. We loved the sitting windows with a beautiful view of the surrounding city. Infinity pool and sky gardens are wonderful as are the many pocket gardens scattered across four floors of this building. Great location. Walking distance to a local Hindu temple & South Indian restaurants and not too far from Berjaya Times Square & MRT.

Flooring and wallpaper are worn-out, toilets could be cleaner. This place operates like a serviced apartment. We stayed for 4 nights & it was never cleaned in that time. We had to go down to the reception to ask for toilet paper, extra towels etc.

The room, the pocket garden, the pool, and the sky dine are all fantastic. The room was extremely comfortable, and I felt right at home. Out of all the hotels I've stayed in, this one and your services would be my first choice if I were to visit KL.

When the staff called me in the morning to check out, he sounded threatening and unprofessional when he mentioned that an extra RM50 would be deducted if I was late. That was extremely unpleasant.