Very polite and friendly hotel staff especially the front desk, breakfast and concierge staffs. The room was very comfortable, clean and tidy. *** 10 points for them ** Wider and well maintained swiming pool. Very nice setting up outside lobby with small garden and rhinoceros sculture. It really looks like real. Nice breakfast and worth for money RM15 per head.

The hotel infrastructure in renovation now. A bit dusty & not clean outside the room. It wasn't inform us earlier when we do booking. We have an asthmatic person and is not good with such dusty environment. The dusty environment will cause an allergic but anyhow we are not affected much since we spent our daytime activities at outside of the hotel. Ofcouse i agree that the renovation is to upgrade the hotel facility and better serve for future guest who will staying there. But in meanwhile, please take into considering the guests who are staying currently while the renovation is on going.

Customer service is great. They even have bell boy services to carry your luggage. Check in procedure is smooth. The hotel is huge so there are a lot of ammenities like pool, gym. Suitable for family because the room is big. Like other reviewer said, the room is newly renovated and clean. They probably planning to renovate the toilet as well because the toilet keep its old design. Recommended hotel if you are planning to visit Sg Petani.

Rather than dislike, this is more of my observation. As of sept 2022, the hotel is still in the middle of renovation. The main receiption area is still off limit. There is a whole wing of the hotel that is close for public. I got goosebumb while waiting for the lift at night because the restricted hallway is quite creepy.

The tables, bed side tables, the working table, the dressing table with lights, the bed, the spinning TV on the cabinet, the 2 sofa, spacious bathroom. The big mirror with cabinet also beautiful. Dare not use bath tub though fits for 2😊 Managed to finish my report and didn't sleep at all. Breakfast 👍🏻👍🏻. Eva was helpful during our arrival. 😘 It was a Junior Suite😊🌷Thank you.

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Excellent hotel. Great service The room was spacious, clean, and had the amenities we needed. Breakfast was delicious and with many choices; The people in the reception were very helpful. The swimming pool is great My kids are happy and enjoy it. The location is great not so far and not so close to the SP town. Recommend to stay.

Pool very big and clean water..breakfast excellent..room very clean.,parking place plenty..overall value for money..staff also very helpful.. very satisfied..will stay again for next trip.

Took long time when check in..need to improve.

nice

should provide more staff on peak day when breakfast especially public holiday…i feel sorry for the staff bcoz there are too many people to handle food and clean all the table..

1) spa in room 2) big swimming pool 3) big family room

floor often wet on corridors rooms look run down. Some lift up would be great

nice hotel in Sungai Petani, cozy room and comfortable bed. Love their swimming pool, it's clean pool

so far so good

location ,pool & staff

poor room sound proofing & room cleanliess can be improved

breakfast very very nice. We all enjoyed it so much.

everythings is good