facilities

no windows

1) I wrongly booked urban inn stay in alor setar. luckily the hotel manager was really considerate of a full refund (supposedly can’t) and we managed to book the SP sg petani branch. 2) a convenient shop just next door.

1) requested the staff to clean the bathroom 3x for the whole month of stay, but they didn’t do it even once. disappointed. 2) renovation is going on next door.

Urban Inn is just a 5 mins drive from Cinta Sayang area, that’s a plus and the hotel looks normal outside but is very impressive inside with friendly staffs and amenities such as air filter cleaning the inside air of the common areas and well positioned water filter for easy access to drinking water. The room is clean and has an impressive huge Android smart tv and outside they even have an ironing room area for you to prep yourself before heading for dinner/meetings. I will return that’s for sure, a gem of value hidden in SP.

Amenities and friendly staffs. Location is not central but can make do if have own transport.

Its considered new. Water pressure 👍🏼. Clean room. Water purifier is everywhere. Convenience store is just next door.

Location is a bit remote from city entre. There are eateries but with limited choice. Extra or better quality pillow is much appreciated. Construction is still going on in nearby lot. Hotter during sunset and a bit noisy since my room is facing the main road.

Fast check in and check out Good location Beside supermarket Speed wifi Big tv with Netflix n other channels Professional staffs Beds comfortable

No drinking water bottles in room need to take water from cuckoo dispenser located a bit far from room No mirror and dustbin in room it was placed in washroom only No fan Room walls dirty -stains and stickers marks Pillow too squishy

The room is clean, the water pressure is strong. There are water dispenser available at a few corners of the hotel. The staff is friendly and helpful. Free wifi helps a lot.

The location is a bit further than expected, car parked at your own risk. There are almost near to none on TV channel selection. The area is 15 minutes away from the nearest populated area. One of my selection criteria when choosing this hotel is seeing that McDonalds is 2 minutes plus away from the hotel, but in fact, it's a 15 minutes drive.

I like every single thing about the hotel. They provided more than what I expected and worth for the price for 3 days and 2 night stay. The hotel room and toilet are pretty big and the hotel is pretty new and also easily accessible where it is located closed to the housing area where you can avoid the hustle and bustle of the SP city. The staff were friendly. I like the lobby decoration on the second floor. Basic room amenities are complete. CCTV are almost everywhere in the lobby and the hall way which make our stay was a lot safer.

You should provide more channel on the TV.

Easy to park, good tomyam restaurant nearby. They have what i look for; plenty of parking, clean room and toilet, ironing facilities, water dispenser

The pillow. I am more of a hard pillow but otherwise i can still sleep well 😁

All others are good

No fridge in the room

Clean and new

1. Noisy (thin walls) as i cud hear cars passed by throughout the night 2. Soft/flat pillows 3. ONLY provided 2 pillows. Shd hv at least 1 extra pillow 4. A bit far off from town and diifficult to get grab