Le Suffren Hotel & Marina

we’ve been going to Le Suffren for many years bar Covid. we like the quality and it’s location since we were not looking for a beachside resort.

The restaurant manager was rude and look frustrated by treating us poorly for 2 days with his buffet forcing it upon us when asked of a la carte menu. He spoilt our evening two nights in a row with his attitude and the way he addressed us! On our last night i refuse his rudeness and had the receptionist deal with him and they did👏🏻

very friendly and helpful staff. good location. powerful air condition. breakfast like dinner (englsih breakfast) keeps full the whole day.

rooms are a bit outdated. need refreshening. doors are lose. windows not locking. bathroom shower need to be renewed. bed pillows as flat as a paper. some rooms have usb recharge plugs some others dont and if you dont have an adapter, trouble! cause most plugs are UK type.

This is a business hotel and very well placed for access to the centre of Port Louis. The restaurant has some very good food, but you do pay a premium for that. If you tire of the restaurant, there is a free boat which gives access to a modern harbourside development with many quality restaurants. I found it a very quiet place to chill out after a relaxing day. The staff were very helpful and friendly. The rooms were clean and well appointed, the ground floor rooms have patio doors leading to a small garden, very nice. Again this is a business hotel, it's a taxi ride to any of the beaches, but they do have their own manufactured beach and a pool you can sit round and these were very quiet during our stay, despite the hotel being at 90%+ capacity.

I was a bit surprised to find that the prices for food and the local beer were on a par with the UK and the wine was more expensive. That said, only one of our group had food that they though was less than perfect and they do have a great menu.

Great little hotel in the marina if you need to stay near Port Louis (10 min walking distance to the centre via a boat crossing managed by the hotel). Stayed here with a colleague whilst visiting for work. The rooms were very comfortable and the staff very attentive and welcoming. I had previously stayed here 3 months earlier and left a shirt and cuff links behind, which I only realised once home. A quick couple of calls, a small payment, and the items were promptly sent back to me via airmail. The staff were incredibly accommodating and kind in resolving this issue. The food is excellent, the buffet less so; anything a la carte or from the sushi restaurant is delicious. And the gym features modern and clean equipment. Would definitely recommend for business travellers.

Slightly pricey, although it is targeting business travelers needing to work in Port Louis, so you're paying for the convenience of being able to walk to the centre of Port Louis in under 10 mins.

I recently had the absolute pleasure of staying at the enchanting Hotel Le Suffren in Mauritius, and I must say, it was nothing short of magical. From the moment we stepped into the hotel, my daughter and I were transported to a world of pure elegance and grace. One of the true highlights of our stay was the culinary journey we embarked upon at the hotel's restaurant, where we had the privilege of being dazzled by the extraordinary sushi chef, Ritchy. His artistry with sushi was a revelation, and the flavors danced on our taste buds like a symphony. In fact, it's safe to say that this dining experience was the pinnacle of our culinary adventures in Mauritius. During our stay, a minor maintenance issue cropped up in our room. However, I was absolutely astounded by the swift and professional manner in which the duty manager addressed the situation. Not only did they resolve the issue with precision and care, but they also surprised us with a gracious refund for one night's stay. This unexpected gesture of goodwill touched our hearts deeply. Hotel Le Suffren is not just a place to stay; it's a haven of exceptional hospitality and grace. The staff's dedication to ensuring their guests' happiness is nothing short of extraordinary. I am profoundly grateful for the level of care and attention we received during our stay. If you're seeking a truly enchanting experience in Mauritius, I wholeheartedly recommend Hotel Le Suffren. It's a treasure trove of delights, and the staff's commitment to creating memorable moments is simply unparalleled.

nothing it was just perfect

I liked the location since it was near almost every main destinations in Port Lois and it was easy to go by walking without the need of taxi. Also, the near restaurants and shopping centers that adds more experience to the visit.

I did not like how the staff were treating us, and how they do not provide the main services such as napkins or water, and you need to repeatedly ask them for it, many times. Also, the slow service when check-in and check-out.

Great location if you want to stay in Port Louis. The hotel has a water taxi which is very convenient to get to the mall and it also has a great restaurant with lovely food and service for breakfast and dinner. We were also offered a free upgrade which is nice.

We did see a few cockroaches inside the hotel but overall the hotel is very clean

I love how wonderful the staff was and they assisted me with everything I could need and more. They are really great and personally made the stay super great for me. The sea food was so delicious, thoroughly enjoyed it and compliments to the chef

I didn't like how late they would come clean the rooms. It was very untidy also they didn't do a good job with cleaning. If you leave something that you forgot to put in the trash, you'd find it still there. I don't even believe they changed sheets every 2 days as they mentioned... I was not happy with that

beautiful hotel, close to the center. some of the receptionists are just fine and help a lot. water taxi was good. we have got the possibility to leave our luggage to go for a day trip, and even possibilities to take a shower after we checked out ( the day trip , nothing to do with the hotel, promised us shower but there’s no water in the end.) So, many thanks for the shower after sea water on the skin and 35 degrees In a few hours!

we asked for an extra blanket and got the promise to get it by the evening but we hade to ask two times more to get. It sounds like the communication between the personnel don’t work all the time. buffet served old potatoes.

The swimming pool, spa, outdoor terrace and the presence of a boat for a smooth transfer to the other side added to the hotel a good value

The bathrooms are old and do not have proper washing facilities. There is no lift in the hotel and it is not suitable for adults with knee problems. Despite my request to extend one more night and confirmation from the receptionist that my request was successfully, I was surprised in the evening by another employee at the reception telling me that the hotel had become fully booked for the next day and I had to leave.