Staff was very attentive. Room was very comfortable, enough space, coffee and a bottle of water every day included. Mexican breakfast included was good and more than enough. The hotel localization is perfect if you want to go to the Marine and restaurants walking. Also Meldano beach was a 10 min walking, with structure of bars/restaurants to stay and sales guys. Chileno beach needed a 10 min Uber drive to get there, beautiful, no bars, no sales, but shower available. Very nice.

In the hotel, what could be better was the shower. And a little better cleaning.

Hot breakfast was great! Pancakes french toast fresh fruits, steak and vegetables stir fry, plain vegetables, oats, coffee, refried beans. No complaints there for the food!

Wish my bathroom fan worked. But i just turned on the air conditioning. Also i couldn't get the AC to change to heat. But the room would heat up after you turn the AC off. So its all good.

Liked that it was within walking distance to the beach and marina. Also close to several fantastic restaurants.Enjoyed the breakfast. The pool was nice. Staff was friendly and helpful. Appreciated the bottle of water left each day by housekeeping.

Our room was above a karaoke bar that was quite loud and went past 3 AM a couple of nights. The bed was soft. The AC was not easy to control. The room was on the small side.

Clean room, friendly staff.

The breakfast was just okay. A bit of a walk to beach

The reception staff recognized me from my previous stays and gave me a warm welcome (back). The bed is still comfortable and the pillows were conducive to sleep. Always good to have free parking on site.

The bathroom was not cleaned properly. There was stuff left in the sink. The shower walls had a lot of stains. I found other people's hair under the comforter. There was a tip envelope with a handwritten note from the housekeeper waiting for me in the room. (I found it crass, considering she didn't do a good job of preparing the room.)

Comfortable bed, as usual. I liked its proximity to different restaurants, which gives me a lot of options for dining. There is always the option to order in. Breakfast is decent. Free parking is nice.

My room was supposed to have a coffeemaker according to the description. There was nothing in sight. I didn't want to go through the trouble of asking for one, I just filled up my coffee thermos when I went downstairs for breakfast.

My stay here was a great buy; conveniently located between Downtown and Centro, it was modern, clean and well appointed. The pool, fitness room were great and the breakfast was delicious and abundant.

In obtaining taxi and travel accommodations I thought the prices were high and not well communicated. A standard shuttle to the airport would be very helpful for a stated price.

I like the idea of free breakfast. So nice i didnt have to get dressed up to eat. I like they added some variety each day

They had a shortage of hand and face towels

Always love the comfortable King bed. I noticed that they switched the brand of shampoo/conditioner/shower gel and updated their dispensers. Very friendly and helpful server at breakfast, he's a keeper.

Got lumpy pillows this time, they used to be very comfortable. Would have liked to have an extra bottle of water in the room (even if the booking was just for one guest). I think the breakfast used to be served until past 10am...

The staff is great and the king bed was so comfortable. oh, and the shower gets delightfully hot.

Breakfast is only ok and the facilities could be updated.