The all inclusive resort is wonderful in many respects. We stayed in the Altitude tower and I think that choice elevated (no pun intended) our experience. Guests of the Altitude tower had access to the roof top sky lounge with top shelf liquor options with single and double padded lounges and a private small shallow pool. We enjoyed meeting many of the staff like Enrique at the sky lounge, Pedro and Pablo at the adults only swim up pool bar, Charlie at Rissotto who set up a wonderful private dinner for us on the beach, and Alan who joined us in a game in billiards at Time Out bar. The beach sand and view was amazing. The only negative is the inability to swim here due to the rough ocean waves. That said, the crashing of the waves was especially relaxing at night with our balcony door open (no bugs at this time of year I guess? ). The resort is not in Los Cabos! It’s a 25 minute drive to the nightclubs and places like Cabo Wabo. The rooms in Altitude tower were very nicely appointed with comfortable king beds. All the rooms there were facing the ocean with first floor rooms having private swim-up balconies. I can’t speak for any other buildings or rooms in the resort but my suspicion is that they are not nearly as nice. Spend the extra $$ on Altitude King ocean view room.

The location was not ideal for us. The resort itself was excellent .

We had some amazing staff Members. Antonio, Orlando, Miguel, Emanuel, Ricardo, Rafael , the bar tenders in the adult bar at night. And the activity guy there. Brenda and the activity girls. There were more. But I apologize I can’t remember names. All of these members made sure we were always taken care of and enjoyed our experience.

I wish they had more to do at night. Everything pretty much shut down at 8 pm. The adult bar was a lot of fun. But that was the only place to go at night. There also needs to be more for teenagers. A game room, shows, clubs, hang out places. And keep these things open after 8pm.

The grounds were beautiful!! The staff were so friendly, especially Pedro and Pablo from the adult pool bar, as well Armando and Sergio!! The ladies working the omelette station cooked up some tasty food and make sure you try the snack shop fish tacos. Previous reviews from this resort were negative, which makes me believe that people are just miserable and don’t know how to have a good time. Your experience is what you make it, I mean how could you be upset with an all inclusive resort on the beach in Cabo? Please remember to tip as well, these employees do not work a 9-5, they’re making the bare minimum working long hours with very little time off. We will definitely be back!!

My only complaint is food not being served past 10:30. If you like yourself a midnight snack I would recommend keeping snacks in your room.

The views all around the hotel were beautiful! Our room had an amazing view of the property and there were smiling faces everywhere you went! The weather was perfect and the staff was amazing!

The only complaint I have was the food. It was very average and did not have a ton of options. It felt like the same goods every day served at the buffet and the restaurants did not have a ton to choose from. This would have not been a problem if the food quality was better.

The buffet it's less than average I think, they didn't have may option ans the food was not very good. Also the fact that you can't swim in the ocean it's kind of disappointing but it's like this in 80% of the hotels

The a la cart restaurant were very good so save your time going to the buffet sadly is the only restaurant open for breakfast so get there by 8:00am or you will need to wait in line to get in

the staff was very friendly and liked all of the amenities they had- the food was really good and the pool and beach were great!

our room was very bare. and all of the furniture was run down and looked pretty used

Wonderful place! The staff here really go above and beyond to accommodate the guests. As a first timer for an all inclusive, the food was not bad at all, the room was very clean. However, the staff is what makes this place a real gem. They really go the extra mile, and please and thank you and tips go along way to make the staff feel appreciated. I saw a lot of other guests complaining about stupid things and the staff always try to accommodate them.

The only complaint about my stay, was the other guests. People expect the world and feel so entitled when they come to these places. However, the management and staff always seem to bend backwards to help everybody with anything.

During our 1 week stay, we ate mainly at Restaurant O (Buffet O), and mainly had breakfast and dinner there. They usually had some options that met our dietary restrictions (vegan + dairy, eggs; no meat, poultry, fish, seafood). They also had a different dinner buffet at Restaurant O each night during our stay. Surfos Snack Bar had many options for us, and our dinner at Ayami was also pretty good. We enjoyed good drinks as well throughout our stay. Our room was spacious and clean. The pools and other facilities as well were also clean, well maintained, and we enjoyed them very much.

It happened three times that food options for us were not part of the buffet or menu (twice at Restaurant O, once at Ayami), and it took some effort to get a dish or two for us. We would request our waiter for options for us, and sometimes they would ask the head waiter / host or chef, and sometimes they would not. At Ayami, the head waiter / host had told us they can make some dishes for us, however it still took some effort. On each occasion, the chef would come to speak with us when they got our request, and they were very accommodating, and they made some dishes specially for us, which was great. But some of the wait staff did not seem eager to help or accommodate us on some occasions.

Concierge went beyond in satisfying my extra special room decor package request.

Excellent couples massage treatment. Personal from the spa provided excellent service. They even book my restaurant reservation after the only one bad apple within the hotel did not want to place our reservation due to conflicting spa treatment schedule and the time of scheduling reservations.

my husband and I love this place. can’t say enough about it 🥰 nice and clean rooms, great food and beverages and lovely staff💚 they make you feel special. being here at least 5 times and will definitely coming back. i would like to thank Pedro(manager) Pablo, Louis, Jorge, Melanie the pool bar staff Yolanda at the buffet and Adriana at the gril Adolfo at the lobby and Manuel at the lobby’s bar to made our trip even greater 💚we will see you all soon. ❤️❤️Nadia & Moe