I liked the space I was given for what it cost me. I needed cheap accommodation for a few days, and it was good value for the money spent. It wasn't a five-star luxury experience, but if I find myself in Tijuana and need a place to stay on a budget where the service is great and my needs will be met, I'll definitely be back.

I forgot a personal item at the location and had trouble getting back in touch with the staff to retrieve it promptly. Part of the problem is that I don't speak Spanish, so I had to use text-based communication which was slower.

Convenience store in the corner was a plus since we got to the hotel past midnight we could buy snacks and leave them in the room for when we got back hungry.

It was only 2 of us staying and our friend stayed with us for a bit waiting on her boyfriend to land. It was a looongg day and we fell asleep until a little bit past 9 (which was curfew for visitors) the front desk kept calling about how our guest hasn’t left. I told her my friend was staying and I gave her permission to charge me for the extra person but she made us go in person to the lobby because it HAD to be done that night just to say she can’t run the same card twice in a day and she can just do it tomorrow -_- she made us put on clothes and leave the room after I told her we were sleeping when she could’ve said that over the phone.

The address on booking for the hotel sent me to a different location. The Sunday evening I kept calling the phone listed and no one answered. I thought that the hotel might have permanently closed. When I found the hotel through another website, I mentioned the situation to the receptionist and he was unfazed by my concerns and didn’t ask or comment on the situation. He wasn’t rude, but wasn’t helpful or concerned in helping. I liked that our r connected room request was honored. The person at the gate was very helpful. The restaurant food and salsas were delicious. Restaurant waiters were friendly. Liked the parking next to room. Rooms were clean and had 2 quality water bottles which is great!

We went in the pool and didn’t realize we needed to go to the lobby for towels. The stairs to the lobby were wet and very slippery. The receptionist should have offered pool towels when we checked in or our room could have some already. Staff members kept walking by and no one offered us towels. After you checkout you need to use the key to exit. Then once you exit, you need to find parking, walk to the lobby, wait for the receptionist to turn in the key. If checkout is at 10, why can’t some be at the gate to hand the key to and let us out?

Staff were very helpful. The AC worked well. The TV had a good variety of streaming services. The in room coffee maker was well appreciated. The pool and deck area was enjoyable.

The restaurant was closed which may be temporary. Later in the morning the shower hot water was not available.

the price per night in all hotels in Tijuana is expensive, and other prices in this city are also high, for vacations it is better to chose Cancun or Playa del Carmen

prices

The hotel was clean the pool area was nice and clean. The location was good too. It was nice and quiet at night. The staff was nice .

The beds are really hard we had a hard time sleeping. The price went up once we got there. They should have an option to pay online while reserving to get the price on the app.

I have a good time on the pool the room was very comfortable and clean the people very friendly and helpful

The temperature in the pool was cold

Went walking to a birrierria restaurant near by and it was sooooo good. Good location. Wish i could have had more time to enjoy the pool and restaurant but was there for other adventures.

As we were being helped to check in, other guess kept cutting in and being very rude and interrupting. I felt bad for the staff as all they wanted was please. Assist, and make check in enjoyable for everyone. But some ppl don't know what Wait in Line means.

Staff was great and even walked us to our room. Facility and room very clean and well maintained. Definitely recommend

Room was very cold. Turned on the Heater/AC combo unit and set it to the highest setting and still did not warm the room to a comfortable temp.

Room was nice and clean, the area was also nice, it felt safe staying over 2 nights, the personal wonderful, very helpful when we had some questions or we need it something, they do a great job with customers and keeping the place nice and clean.

The bed could be little more comfortable and pillows ware to small and too soft. it felt like no pillows at all. the shower can be better with new tile.