Loved, loved, loved Hotel Basalto! I wish every place I traveled had a Hotel Basalto. They have thought of everything and execute very well. Beautiful views from everywhere (rooms, restaurant, pools).. The staff is fantastic and will help you any time of day. The restaurant has a wide variety of food and delicious. Great bartenders that offer creative cocktails. The bed is comfortable and the room is spacious, well-appointed. We had a huge balcony overlooking the jungle/mountains with a hammock and chairs. There is covered parking available and they have a valet who will park/retrieve your car if you don't want to navigate the garage.

This is tough, I cannot think of anything that is within their control, It's Mexico and they are not located on the main highway (thankfully), which means you take a dirt road to the hotel, we had a 2wd and managed it just fine (even after rain in the evenings), but an AWD or 4WD would be even better. They have built steps down to the beach at the property, but it's a very small beach that is not exactly meant for lounging on, but you can go 5 minutes north or south of the hotel to go down to a beautiful beach for lounging, swimming, walking or running. The pools are awesome where you have gorgeous views of the ocean, so this did not bother me one bit.

The location is above a small, quiet, isolated beach that offers truly outstanding views and (usually) restful sounds of waves rolling in. We had an ocean front room with a dozen feet of floor-to-ceiling balcony doors we didn’t close the entire time we were there. Sleeping immersed in the sound of the rolling surf was pure relaxation. This isn’t a swimming beach, but there is a beautiful, uncrowded beach nearby that is accessible by a short walk along the shore (the walk was by no means too adventurous for a couple in average health in their late 50’s) or by way of the road from the hotel. The staff are very friendly and helpful but you shouldn’t expect that over-trained Four Seasons’ resort staff vibe. These folks are less robotic. The food is good but the dinner menu can wear a bit thin after four days. Plan for dinner in Punta Mita, or the Barracuda, or the Xiaobella next door for some variety. I don’t go on vacation to do stuff, so I loved the peace and quiet here, but if you’re inclined to go shopping, zip-lining or partying… this location is a little less convenient than a full package resort.

The builder/designer chose good materials for the environment (stone, ceramic, teak, aluminium) but the salt air is relentless and it is taking its toll. The Hotel needs to step up its maintenance game as it is beginning to show some wear and tear.

Although a little isolated, we never had any issue getting a driver. The hotel staff was incredible and the facilities were excellent. The hotel is intimate yet has multiple public areas to enjoy. The beach is rustic, yet beautiful. There are two pools and two bars/restaurants.

I have no complaints about this hotel. The staff was so helpful and accommodating. The hotel is more like a home with tons of privacy. We will definitely visit again.

the DR has an incredible view & food & service was very good. The chefs as well as wait staff were there to please. The 10 unit hotel is very quiet and relaxing. All employees were outstanding, helpful and caring. The massage therapist is simply incredible and has what I would call. “healing hands“. The setting for your massage is unbelievable. You are looking at the beautiful beautiful bay of Banderas and listening to the pounding surf while getting the best massage I’ve ever had in my life. In addition, she also does manicures and pedicures as well as facials. You know how it is in most salons, it’s like a wham bam. Thank you ma’am. Well, this was not like that at all. It was very very soothing.

I found everything to be better than I could’ve ever hoped for.

Friendly & helpful staff, very quiet and relaxing vibe, spotlessly clean, great food and drink options on-site, beautiful location, perfect beach, comfortable and quiet room, couldn’t have loved it more. The free breakfast was beyond any other "free" option most hotels offer. There is a "private beach" directly in front of the hotel, but it is only accessible at low tide and not safe for swimming (too many rocks). HOWEVER....the most beautiful, spotless, uncrowded public beach is an easy 3-5 min walk down the road. We spent an entire day there and it was pure bliss. Walk S down the beach to enjoy a fab meal from La Barracuda right on the sand. Basalto has 2 pools onsite: rooftop one is heated, main floor one is a colder "plunge pool". Both are fabulous. Beers/drinks/cocktails onsite are delicious and extremely reasonably priced...even the minibar! So nice to stay at a well-appointed hotel that doesn't take advantage of guests by price gouging. We rented a car to get us to Sayulita, San Pancho, Punta Mita (the town), etc, which wasn't cheap but was VERY worth having because the location is a bit out of the way and we wanted the freedom/flexibility of bouncing around a bit. We will be back!

This isn’t the property’s fault & didn’t impact our stay whatsoever because we were out and about during the day, but there is a fair amount of construction in the area that can be heard during the day (except Sundays). Testament to the popularity of the area. I don't think this is going to end anytime soon.

This hotel is just an amazing place. Being so small we had some simple expectations since they don't have the infrastructure of a large hotel. Little did we know that it was so well run. The staff was amazing and extremely helpful. I have been in the food industry all my life and the food at Basalto was some of the best I have tried. The chef and culinary Team deserve a huge award! The service staff was sweet and attentive. We ate outside of the hotel a few times to find out that the food was not even close to the quality and presentation of the Hotel. Couldn't have been a better vacation for us. Thank you and Good job Basalto!

The shampoo and body soap were not so good. It was not a problem since we brought our own. Everything else was amazing!

So much to stay! The staff were all so kind and helpful. The whole property was gorgeous: from the room, to the pools (two! so always sun to be had) it was all really well done. The food was also so delicious and so reasonably priced!

The only thing that I wasn't aware of from the listing was that it did not have beach front property. There is a small sandy area at the base of the steps towards the ocean, but with the tide you can't really hang out there. However, the beach isn't far, just a short walk down the dirt road - so overall still a great location and directly in between both sides of the beaches.

Beautiful property, with fantastic staff. Truly a hidden gem! Gorgeous views everywhere and love the design. We super enjoyed the on-site restaurant as well! We were treated extremely well and would return.

This is not at all the property’s fault, but unless you want a true “hotel” vacation I would maybe suggest renting a car to explore the surrounding areas. Uber is hard to come by in Punta Mita, and taxis are quite pricey!

We really enjoyed the location! Beautiful spot right on the ocean and not near anything too busy, it felt like a nice secluded area.

I wouldn’t say we “didn’t” like anything, but a few things could have been better. The bed wasn’t that comfortable, but not horrible. The menu had some great items on there, but after a few days you need to leave the hotel to change it up a bit. Also, we’re from Colorado and drink about a gallon of water a day, that was just hard at this hotel because you have to keep asking for water to be refilled.

Las instalaciones, la vista al mar y la comida deliciosa. Gracias por ser ecofrendly y poner shampoos, conditioning y body wash en botellas de refill

Todo increible...