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+1-833-728-2041184 reviews
From
$300Manuel M Dieguez 171, Puerto Vallarta, 48380, JA, Mexico
Reservations:
+1-833-728-2041184 reviews
1/29
From
$300Call for great rates
+1-833-728-2041Outdoor swimming pool
Adults only
Free wifi
Air conditioning
Beach umbrellas
24-hour front desk
Non-smoking rooms
Elevator
Welcome to Casa Doña Susana, a charming 3-star hotel located in Puerto Vallarta, Mexico. Just 1.2mi from the vibrant city center, this hotel offers a perfect balance of tranquility and easy access to local attractions. With 184 reviews from satisfied guests, Casa Doña Susana promises a memorable stay in beautiful Jalisco.
Guests at Casa Doña Susana enjoy a range of fantastic amenities, including a private beach area and outdoor swimming pool, perfect for soaking up the Mexican sun. For those seeking relaxation, the hotel offers a spa, while the on-site restaurant serves up delicious meals. With a 24-hour front desk, room service, and free Wi-Fi, every comfort is taken care of at this adults-only retreat.
Unwind in the comfort of non-smoking rooms with air conditioning, and take in the stunning surroundings from the sun deck or terrace. With beach umbrellas, live music performances, and a garden to explore, Casa Doña Susana is the ideal choice for travelers looking for a delightful stay in Puerto Vallarta. Don't miss out on this oasis of relaxation and enjoyment during your Mexican adventure.
When you're not lounging by the outdoor pool or enjoying the private beach area at Casa Doña Susana, treat your taste buds to the authentic flavors of Mexico at the on-site restaurant, Mi Pueblito. Indulge in delicious Mexican cuisine without having to leave the comfort of the hotel. From savory tacos to traditional enchiladas, every dish is a delightful culinary experience that will leave you craving more.
For the explorers at heart, Casa Doña Susana offers the perfect starting point to discover the wonders of Puerto Vallarta. With the vibrant city center just a short distance away, you can easily immerse yourself in the local culture, arts, and entertainment. Whether you're strolling along the Malecón boardwalk or browsing the eclectic shops in the Zona Romántica, every moment in Puerto Vallarta is filled with excitement and charm.
At the end of a day filled with adventures, retreat to the comfort of your non-smoking room at Casa Doña Susana. Relax in a cozy environment with modern amenities, and let the sound of the ocean waves lull you into a peaceful slumber. With a welcoming atmosphere and attentive staff, this adults-only haven provides a sanctuary for travelers seeking a tranquil escape in the heart of Jalisco.
Closest airports
Licenciado Gustavo Díaz Ordaz International Airport
5.5miAmado Nervo International Airport
62miOutdoor swimming pool
Adults only
Free wifi
Air conditioning
Beach umbrellas
24-hour front desk
Non-smoking rooms
Elevator
Room service
Private Bathroom
Free toiletries
Restaurant
Sun deck
Terrace
Garden
Double Room
1 Double Bed
x4
+
x3
More details
double standard includes a double bed 131-150 width.
Single Room
More details
single standard includes a double bed 131-150 width.
Standard Room
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Standard
Queen Room
1 Queen Size Bed
x4
+
x3
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Queen Size Bed
Show 4 photos
King Room
1 King Size Bed
Air conditioning
Refrigerator
x4
+
x3
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King Size Bed
Triple Room
x3
+
x4
More details
Room - 2 Double
2 Double Beds
x6
+
x3
More details
8
184 reviewsFrom
$300Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Susan
8.2
8.2
Our room was a little crowded for this stay. I thought I requested a king bed but ended up getting two queens. Limited space for suitcases etc.Two straight back chairs were placed in the entry way by the door to enter the room , and were facing the door. You could not see into the area where the beds were, so basically you would be seeing only the back of the door. Not our favorite room there. Also there was no window looking out at the courtyard, only a small window behind the mimi refrigerator that looked onto a wall, I guess. I never looked out of it. We have stayed there other times and were very satisfied with our room, etc.
See above
🇨🇦
Hwee
10
10
Friendly staff, clean and quiet. Rooftop swimming pool was excellent even though it was in a L shape!
The electricity shuts down now and then but it did come back on after a minute or so. The room does not have a window. I purposely chose a room that was a bit more expensive and a bit bigger in size as there were several types to choose from, I thought I picked the most expensive in the list so it would have a window, but it still didn’t. The reception said the rooms either come with no window or it has a balcony! I think Booking.com needs to be more specific in detailing the rooms.
🇺🇸
Joel
10
10
Beautiful building with a comfortable bed and room. Very nice staff and the access to the other two Arcos hotels (pools, beach chairs) was a fantastic bonus. The rooftop pool and lounge area had great views of the city. I'd definitely stay again!
As someone else noted, my bathroom was on the small side but it served the purpose - plenty of hot water.
🇺🇸
Jo
10
10
The staff is so friendly and helpful. Elizabeth the concierge was so helpful with any of my questions made my stay very pleasant. Joel at the front desk made checking in and out extremely easy and answered all my questions. The roof top pool and snack bar was a relaxing place to unwind any time of the day. I felt extremely safe being a solo traveler.
I liked everything about it.
🇺🇸
Victoria
9.1
9.1
I loved the location and the staff especially Angeles was very helpful and made our stay special.
We didn’t have water for a few hours when we first got there. There was never room at the pool all lounge chairs are taken by towels even if people aren’t using them .
🇺🇸
Judy
9.1
9.1
Smaller boutique type hotel with a sister property available. Great location in the Zona Romantica. Close to many restaurants. Bartender Cirilo gave us excellent service at the roof top pool
Our room had a mildew type smell due to the humidity and no coffee service in the room but went to the rooftop bar and had coffee from there. Too many people “ save” loungers by the pool
🇺🇸
Roy
8.2
8.2
Roof top pool was very nice. We were able to move to a room with a balcony with large window ( 2nd floor). The location was very nice, as it was close to beach and close to good restaurants. The staff was very friendly and helpful. We also liked the character and decor of the hotel.
This is an older/historical hotel so the layout has all the rooms with windows facing the inside courtyard. The rooms on the first floor are a bit dark. We did get moved to a brighter room. Even though the hotel is affiliated with Playa Los Arcos Beach Resort (down the block towards the beach), you are not allowed to use those swimming pools. You can pay 30$ a person for a day pass. We didn't like to have to wear the red plastic bracelet the whole time in order to use Playa Los Arcos beach chairs, but this amenity was nice.
🇺🇸
Jan
8.2
8.2
Loved the location- right in the heart of things. Just a block from the beach and restaurant options galore. Staff was friendly and helpful
Room super small and uncomfortable. Had a min-fridge, but nothing to sit on but the bed. No microwave. Room 104. Was told the rooms on the inside corridor are standard rooms so pretty basic. Upgrade your room to one with a balcony- those rooms are bigger and not that much more expensive.Had a musty smell that just wouldn’t go away. No ice available
🇺🇸
Jenee’
8.2
8.2
Shower was really small, could smell a sewer smell coming from the bathroom sometimes
🇺🇸
Michael
8.2
8.2
This hotel has a fantastic location, just a short stroll from the beach and surrounded by nice restaurants. The inviting rooftop pool offered nice views, especially at sunset. The check-in process was smooth, and the staff were incredibly friendly,
Room was a bit dark and bathroom had a bit of a smell.
Attractions
Los Muertos Beach (Playa Los Muertos)
0miZona Romantica
0miGringo Gulch
0.5miLas Caletas Beach (Playa Las Caletas)
1.5miPuerto Vallarta Cruise Port
1.6miBanderas Bay (Bahia de Banderas)
2.9miMarigalante Galleon
3.6miLos Arcos National Marine Park
4.1miMarina Vallarta
4.5miChurch of Our Lady of Guadalupe (Iglesia de Nuestra Senora de Guadalupe)
4.8miNuevo Vallarta
7.7miBoca de Tomatlán
8miVallarta Botanical Gardens (Jardín Botánico de Vallarta)
10.1miEl Tuito
20.3miMarietas Islands (Islas Marietas)
22.5miAttractions
Los Muertos Beach (Playa Los Muertos)
0miZona Romantica
0miGringo Gulch
0.5miLas Caletas Beach (Playa Las Caletas)
1.5miPuerto Vallarta Cruise Port
1.6miBanderas Bay (Bahia de Banderas)
2.9miMarigalante Galleon
3.6miLos Arcos National Marine Park
4.1miMarina Vallarta
4.5miChurch of Our Lady of Guadalupe (Iglesia de Nuestra Senora de Guadalupe)
4.8miNuevo Vallarta
7.7miBoca de Tomatlán
8miVallarta Botanical Gardens (Jardín Botánico de Vallarta)
10.1miEl Tuito
20.3miMarietas Islands (Islas Marietas)
22.5miAirports
Licenciado Gustavo Díaz Ordaz International Airport
5.5miAmado Nervo International Airport
62miMi Pueblito
Cuisines
MexicanLocation
OutdoorAge restrictions
All agesAvailability
All seasonOutdoor swimming pool
Adults only
Free wifi
Air conditioning
Beach umbrellas
24-hour front desk
Non-smoking rooms
Elevator
Room service
Private Bathroom
Free toiletries
Restaurant
Sun deck
Terrace
Garden
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Cleaning Services
Daily housekeeping
Food & Drink
Restaurant
Front Desk Services
24-hour front desk
Concierge
Tour desk
General
Adults only
Air conditioning
Elevator
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Refrigerator
Media & Technology
Cable channels
Telephone
Outdoors
Garden
Sun deck
Terrace
Physical distancing
Contactless check-in/out
Safety & security
24-hour security
Safe
Safety features
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Beach umbrellas
Outdoor swimming pool
Solarium
From
$300Pets
Pets are not allowed.
Internet
WiFi is available in public areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Visa,
Mastercard,
Cash only
This property accepts cash.
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