The balcony over the beach is great. The room is spacious and clean.

Host is not present, only by messaging. Apartments are too close to Coco Bongo, it's very noisy day and night. Bathroom is small (but did the job). TV channels are not interesting, zero sports channels. No complentary bottle of water. All in all is a bit pricy just for a room - no airport shutlle and no breakfast included,

Great location - had a beach view and it’s right in the middle of lots of entertainment and eating options. The kitchenette, while simple, allowed me to prepare/ assemble some of my own meals. The suite is very comfortable.

The music from the beach club next door was a bit of an annoyance at times, especially late into Saturday night. But I did know about this beforehand. It’s probably not a place for someone looking for a quiet, peaceful vacation but it wouldn’t stop me from staying there again.

Excellent View, Near to the several beaches, Great Location, Access to beach all day until mid night. Free Parking. Kids enjoyed so much. Swimming pool was good. Fair price for this location. Two suggestions - Need improvement in Bath and Food. The stay would have been complete if food was also included in the package. Especially American food :) I would have paid additionally if there was an option.

Beach party next door. Not too much of a problem for us. Especially not for late night sleepers. you wouldn't notice the sound until 12 PM. We felt it as a problem just from early morning 1 to 3 and just on Friday and Saturday. Only those two days they have this late night party. Host mentioned that they have raised complaints several times, Hope things will change.

A non all-inclusive hotels with direct beachfront access from the property. The view of the ocean from the balcony and being able to hang out from the balcony with the doors wide open felt amazing. Convenient location if you're looking to stay close to the center of hotel zone, walking distance to coco bongo, night clubs, and many restaurants. 7-11 right next door which is also very convenient.

Coco bongo beach party is right next door as well so it can get loud even with the doors closed especially during the weekend. Personally didn't mind too much since I was on a higher floor and the outside is quiet by 8 pm during the weekdays.

The ocean-view rooms have a wonderful view of the ocean with private balcony. The hotel/condo beach is very nice which opens to all the other beaches along the coast. You can walk for miles in the sand. The hotel has no beach chairs or shade umbrellas. The location is great within walking distance to shopping, great restaurants with excellent fresh seafood, and other attractions such as the ferry to Isla Mujeras. The pool is located on the bay side of the hotel, not next to the ocean. There is a bar and restaurant next to the pool, but we never ate there - too many other options. Also be aware that these are privately owned condos available for rent, so the furnishings, appointments, design, and amenities differ from room to room (see photos.)

The biggest down-side for us is the fact that next door to the hotel is an open-air beach/party club that plays LOUD music beginning in the afternoon and lasting till dark, even later on the weekends. If you are looking for peace and quiet, you will be disappointed with the Salvia. It's not their fault, just be aware that the music from the club nextdoor is intrusive.

Location is perfect! We got the ocean view condo and it was spectacular ✨️ 👌 😍 you get a picture perfect view of the Hotel Zone and the whole azure blue ocean. The music from Coco Bongo next door isn't as loud as I thought it would be, and even so the parties end at around 9pm, so all you hear is the gentle white noise of the waves on the shore. The balcony door also seemed to be soundproof, so on the 1 or 2 nights we did have to sleep early, it still provided a comfortable environment that didn't impede our slumber. It's a gated establishment with 24/7 security in charge of the gate. Their safety method ensures knowledge of who is staying at Salvia and who isn't, and they have their own measures for the latter as well. So you and your rental are 100% safe. Housekeeping is every other day during your stay, which helped a lot due to trash buildup from all the delicious drinks and snacks we bought. And fresh towels too! Also, the front desk offers fresh hot beach towels with a voucher you get at check-in to use on the beach which is directly accessible from the back of the building. Staff is very friendly and informative. They kept in contact with me prior to my flight and were very patient while i settled some last-minute banking. They helped make our stay (7 nights) absolutely comfortable. 10/10 experience, I would absolutely book here again (and for the bombshell price that no other hotel in the Hotel Zone could beat) 💜

It's not a deal-breaker as I am from the US and this isn't our custom, but I had reservations about sending the staff a picture of my ID which they needed in order to process our payment prior to our arrival. This is apparently a common practice when booking a stay in Mexico, or so I was told. Please don't let this scare or deter you from booking with Salvia. They are very professional and value your privacy (they get in touch with you though WhatsApp, which takes its own precautions with the help of encryption so the info within the convo is kept safe)

Location Location Location!!!!! Could not beat the location: RIGHT on the beach and the safe “downtown” (“Cancún Zona Hotelera”), walking distance to many shops, tourist offices, flee market, COVID-19 testing sites, restaurants, and the grocery store (and yes, discotheques too). The ocean front balcony pictures do not lie nor are they distorted. And that part of the coast is the absolute best. Lots of fine white sand. Long stretch of beach, lots of it between the building and the shore, no rocks under the water. The pool was very clean, and the pool side restaurant cook was very kind, fixing us a Breakfast Menu “2” (Mexican omelet) every morning, right there, poolside. Marlene was our Salvia contact via booking.com. She was amazing: responsive with all our needs. We were first given an apartment that had several problems (sliding door to balcony did not lock; safety box was not working.) She immediately resolved the issues. She also made sure we had everything we requested and needed. She was thorough and extremely communicative via WhatsApp before we arrived, during our stay, and as we departed. She helped us with our transportation from and back to the airport.

The building is next door to the Coco Bongo discotheque which plays very loud music 12noon-7pm. As we were there to hear the ocean, that obnoxious loud music got in the way of our peace. Luckily we were able to plan around that by enjoying a stretch of beach further North closer to Hotel Krystal.

The property has a great location. There are supermarkets, convenient stores, bars, and restaurants all within walking distance. There are also a car rental and tour agencies right at the entrance, and they offer better prices for guests. The room was very spacious and the kitchen was well equipped. The pool area was very nice and the private path to the beach was very convenient. The staff were super friendly and gave us good restaurant suggestions. We had a room facing the ocean, which was beautiful, but it was also quite loud due to the beach parties. So if you’re a light sleeper, I’d suggest getting a room facing the other side.

The shower is not really well separated from the rest of the bathroom, so we had to use a towel/carper to stop the water from running out of the showering and flooding the bathroom. The WiFi also stopped working on three floors the day after we arrived, and unfortunately, this did not get fixed before we left, so we had to use the WiFi in the lobby.

Ocean view room

Loud Beach club music next door

the location is prime, and the views from the balcony are the best part of this location. the common areas as well as my room were immaculate. the restaurant has good food options (cash only!) and excellent service (Sra Silvia y Sr Jarocho), and the the hotel staff is kind and helpful- they made me feel like home.

I did not dislike the following but it is important to note: the hot water in the shower took a bit longer than usual to heat up in my apt. I just had to wait a few more minutes for the water to be warm to my taste. I usually waited soaking some sun in the balcony before going under the shower. Also, the coco bongo is a few meters away so if you are a light sleeper beware (I’m not).