love the location and people!

I didn’t like the fact that they do not allow coolers in the room. It is very inconvenient to have to go to your car when you want a drink of water. The fact that I couldn’t bring in my cooler did not cause me to spend money in the hotel, so it isn’t working for them. The other problem was that the cabanas are now linked to alcohol…if you don’t want to spend a lot of money on a cabana with alcohol, you can’t get a cabana. So, all the cabanas sat empty. These changes could likely make me choose another hotel and I have been coming here for 26 years.

I had a room with a balcony and an incredible view of the beach. It was great to sit outside and drink my coffee every morning to get refreshed and ready for the day. The open-air layout of the hallways felt amazing to walk through. The staff was very friendly and accommodating throughout the stay, and as a bonus many of them speak at least some English to make communication easier. It's located within walking distance of some cute shops and outstanding restaurants as well.

I'm unsure if it was a personal error or if it was the device itself, but I couldn't get the air conditioner to blow cold air. I managed to get it to pull outside air in, which worked wonderfully for the weather we had during my stay, but it would be a different story if it was during the hottest time of year. The water in the showers was not very hot, but it felt great on a sunburn lol.

The pool is clean and family friendly, private entrances pretty secure for my children , casino access , awsome stuff.

The breakfast overhyped and pricy for the quantity of the food , taste is decent but not great . Orange juice was delicious and the server did awsome , Pizza undercooked , cold burgers , not enough salsa for your tacos looks fancy but it defeats the point its tacos for gods sake. All service was 5 starts , great response from security for lost items . Secure, Fun , exellent location

Excellent location; clean; delicious, inexpensive food and drinks; friendly staff; pet-friendly.

The rooms are not soundproof, and our neighbors were extremely loud. We had to call the front desk multiple times — once at 1 or 2 in the morning — to ask that they send someone over to tell them to keep it down. Also, it seemed impossible to use the bathroom sink without getting water all over the place, and my husband complained that the toilet was too low (though this didn’t bother me).

Staff was very friendly, any needs or questions we had they were very prompt. Hotel is clean and very nice. Pool is very nice my kids loved it.

Our fridge didn’t work when we got to our room, but we called and the staff came right away and changed out with a new one. The first night the shower was cold and would not give out hot water. But I think they were working on it, the next few night the water was fine

Beautiful views, good and safe environment, food at restaurants was good and beach is next to hotel, costumer service was great, big pool area including a pool with a bar, it's dog friendly, many rooms with ocean view and patio.

Water pool was very hot, there was a bad smell at the adult only pool, cocktails not great (cheap alcohol), lots of vendors at the beach (every 3 min), can't bring food/beverages from outside.

Overall a great resort. The pool was really nice. Food was really good. Staff was exceptional. Prices were reasonable.

I did not like the fact that they charged you for every little thing. Resort fee, parking fee, etc... I also did not like the fact that they would not allow you to bring your ice chest in to your room. Most people are driving in to this destination and you need to bring an ice chest for drinks and snacks.

Staff grade A. There super friendly and on top of there game. They made our stay even better.

How we couldn't have our small ice chest in our room and prices on drinks for what they gave you is pretty pricey which why I think they don't allow ice chest in your room cause you can have your drinks for a lot more cheaper

From beginning to end, entrance to exit, this resort experience was better than expected. Albeit not having enough time to enjoy all of the amenities, we still observed everything in great condition, safe and secure, and fun environment. The experience is pricey, especially the beer at the hotel, but other than that, it was one of the best travel experiences thus far.

The price of beer is steep.

The pools were amazing. Very relaxing and everyone was so helpful and friendly. We had a pool and beach view and were on the 1st floor so we could walk right out to the pool. Would definitely recommend this place and we'll definitely come back.

The coffee in the room was below par. We are big coffee drinkers and we get up early. A pot of hot coffee in the lobby would be a great addition. There is an excellent coffee shop inside but it doesn't open until 8AM.