it was a nice, clean and modern budget hotel. we stayed over the New year, so I would guess the prices were elevated at the time. A lot of people have written, that it has horrible breakfast, but as a budgethotel, I would call it pretty standard. Not fantastic in any way, but you could have a breakfast and it was ok.

Their coffee in the morning is horrible, like the burnt and bitter coffee you get in many work places. Pretty easy to improve this and it is for me pretty important in the morning. Well, life is too short for bad coffee, so I asked for standard black tea………which they don’t have…..of any kind😂 We stayed at the hotel 3 days and we never had enough towels in the bathroom. there was always an excuse, but please……not enough towels…..?

The hotel is in a nice modern building. The staff was professional and helpful, and they even responded to our request about having a room in the upper floors. We had a nice and comfortable room with a great view from the 8. floor, and the bed was amazing, I would say the best one we had during our 3 weeks trip in Mexico. The room was clean every day.

As everybody else already comment, the breakfast is very simple, which is a pity. In a hotel of that kind of quality, Im sure they would be always graded 10 if they would improve their breakfast service. For us it wasn't a big deal, it was enough to start the day.

Another great stay here (this would be my third time). I didn't wake up early enough to try their included breakfast but loved the nearby restaurants below. Friendly staff, great rooftop pool and spacious, clean rooms.

In-room dining could be better, food was not very good compared to the restaurants below and they didn't have dessert when I wanted to order some off the menu. That's about it, no other complaints.

The staff in this hotel is extremely frendy,especially the breakfast team !!the room where always clean as I stayed 5 days every single day after long day of traveling around Ycatan I found the room nice and fresh The hotel is just next to the long distance bus stop so you can just step out and you are on the bus stop and in the same time just 15 minutes walking from the cathedral in the center Merida is lovely town to see and discover!!!

The staff was awesome, very helpful, friendly and attentive. they were there every time we needed something with out being in your face all the time. Perfect amount of service.

Would have like dressers in the room, no where to really unpack and settle in. Seemed like we were literally living out of yur suitcase.

great location and clean modern rooms.

no furniture in the room for clothes or suitcases. had to lay suitcases on the floor and take clothes out.

The breakfast was awesome, the room was well appointed but no refrigerator. The bed was luscious.

Rain shower was not good, not strong stream of water and not hot. Black gnats came out of drain. Tiles needed to be cleaned.

The room was great, big and modern Very comfatable bed The Pool on the rooftop is very cool and the view is great The building is new and very good maintained The staff was extremly friendly and helpful Check Out at 1pm Great Location!

Breakfast was a bit disaponting, maybe due to Corona

1. Location is great, 15-20 minutes walk to central area (or a cheap ride with Uber or local taxi). We preferred to walk and it seems safe. 2. There are plenty of restaurants on the ground floor in this complex. 3. Bar at the roof to grab a cold drink.

1. Instructions for those arriving by car might be better. 2. Clean, new, ok.

The location of the hotel Is amazing. Hotel located in small mall. There are cool restaurants just cross the hotel. Every night there is a live music in the mall. Staff is so friendly. BEST THING IS VERY STRONG WIFI FOR REMOTE WORKERS.

Breakfast included but only few options available. Cereal, melon, papaya, some bread, some canned jars, yogurt. You can count as breakfast not included. The pressure of the water in the shower is low.