We very much enjoyed our stay at the Bishrelt. When we checked in, there were a few problems, but the staff was quick to solve all the problems. We would definitely stay there on our next trip. It is a beautiful building, especially the restaurant. The bed was very comfortable.

It would have been nice to have some coffee in the room.

We really enjoyed our stay and if we return to Ulaanbaatar, we will stay there again. The breakfast, which was included, was great. There is also a restaurant that is apart of the hotel, which was really nice and the food was good too!

No complaints

good location

room was very dusty and bathroom was full of long black hairs

the bed was very comfortable and the staff very kind and attentive

hot water took a while to come out from the shower and it wasn’t really hot. Breakfast was disappointing

The location was great, the staffs were friendly and were trying to help. Conveniently there is a restaurant on the first floor to grab a dinner or lunch.

The sheets were dirty and in stains. Tab water was varied between yellow and orange colors. Also there was a lot of confusion around the breakfast every day of our stay, resulted in no breakfast on the day of checkout despite we ordered night before.

room is cold, staff not good

The night clerk at the desk was very nice. He is an aspiring rapper and rapped some of the things he is working on.

Unfortunately, this hotel is in MAJOR need of a refresh. From a design perspective, the layout is great. However the execution of managing the property since it opened has clearly not been good. The windows facing west are not energy efficient and radiate heat. Unfortunately, the air conditioners do not work! We changed rooms, but the air conditioner in the second room was also inoperable. The carpet in the rooms was incredibly dingy and needs to be replaced. In our second room, the wall paper was ripped. Also, the shower curtains in the tubs do not catch the water from the showerhead, so the bathroom floor will get very wet. If the property owners invested in a refresh, this would be a great property! But until then, maybe look somewhere else, and DO NOT book the two twin bed rooms during the summer!

Location is perfect. Staff are amazing and do their best

- Wifi was weak and did not reach properly all rooms and locations. In my room (located in a corner of the building) the signal was just terrible. The internet was better just using a local SIM card. - during my 7 days in the hotel I have to actively ask the reception to send service room to make the cleaning and restock things like shampoos and shower gel. They could not explain to me why they were not going everyday... (the receptionists told me they indeed should do it everyday. I was not waking up too late or anything. I was even put the hanger in the door with "please clean the room" but when I come back in the afternoon nothing was done) - There is a construction going on the in the building, they where breaking stuff around at 7am in a Sunday.... absolutely no respect for the guests. - I had breakfast in the room one day and put the cluttery outside. Took the staff 3 full days to remove this from the outside area. I saw the same in other rooms and floors. - The aircon is broken in all rooms. During the night the heating system gets turn on automatically and the room gets very warm and uncomfortable. I had to sleep all nights with both windows widely open to cool down the room. But of course, because of that, I had a lot of noise from outside (Ulaanbaatar has a insane traffic, meaning a lot of noises from cars and honks...) which made every single night on this hotel almost a nightmare... - for 3 days was not possible to call the lift in my floor (4th floor). To use the lift you had to take the stairs one floor down and call the elevator.... Definitely a completely disappointment for 4 stairs hotel and I do not recommend to anybody.

The hotel was close to the centre. That was all that was good. Don´t go here!

No diningroom so breakfast in the room. (I think it was beeing renovated or something) Tried to tell them what we wanted, but they got it wrong all the time. And always at a later time than ordered. They did not understand us and did not try to. They did not clean the room and said after several days when I was upset about it that we were supposed to hang out a sign that said "clean", but we did not have any sign like that. And they did not inform us about it at arrival. When they cleaned, they did not make the bed. Really bad. Also the hotel was quite worn down. Not as nice as the pictures show.