Stayed July 6-14 2024 ( 8 days ) -STAFFS 10/10: responsive, approachable, kind & helpful. They have airport to hotel transport service of which only costs 30 USD, which is very reasonable since airport is an hour away from the city. -LOCATION 9/10: Just 3 mins car ride or 11 mins walk to Seoul Plaza Party Club area & eatery stalls, 6 mins walk to supermarket & convenience stores, 5 mins car ride to Soyol Wellness Center. Hotel is along the road for easy access for taxi transportation. Downside is that their restaurant operates only during breakfast from 7am to 9am, I think it’s to keep the cost low for low room rates. Their loc has not much surrounding restaurants at night. Best to have dinner outside before going back to hotel. -COMFORT 10/10: super comfortable bed with comforter (thick blanket) & nice split type aircon. They have everything I need in a room: fridge, table, hangers, plug socket beside bed, table etc. The room is big & spacious. -CLEANLINESS 10/10: Everything is clean. They have daily room cleaning if you wish. -WIFI 7/10: wifi is strong at the breakfast area, hallway and at the shower / toilet near the door of my room. The bed is a bit inside (far from the door / hallway), that makes my wifi experience weak & intermittent when in bed. I guess it can improve if they’ll have a wifi booster. -VALUE FOR MONEY 9/10: worth it with nice breakfast.

Nothing. All I had were all good experiences.

A huge room, a clean and comfortable bathroom, a TV

My room didn't have air conditioning (the summer was really hot) but it wasn't a big problem for me. I know there were other rooms with AC. The breakfast stuff should be filled up (milk, bread etc) as things were missing when you came quite late but nobody there to ask.

This is a family-run business, everyone is passionate about it. Breakfast was really special, from Tseegi the cook and her mother, local Mongolians. Includes fried rice with olives, sliced veggies. Mongolian yogurt, very tasty, a little different from the yogurt I am used to. Tseegi guided me to the best places to hang out in town and helped out with translating at the hospital for my COVID test, made that process easier. Not all Mongolians know English so it helps to have someone who's fluent help out sometimes. The in-hotel restuarant also offers dinner, we had traditional Mongolian food. We had tripe and ox tongue salad. Tooksooh reception and driver Yondonjamts, the resident techie. Helped me with some online stuff and cell phone calls / texts that I could not do because my cell didn't work in Mongolia. Tooksooh, reception and taxi / airport transfer in his car. All with smiles. Upon checkout when I was about to leave the hotel, he double checked my hotel room, found laptop cord which would have been a pain to replace during my trip if I had lost it. So grateful.

Refrigerator in my room 207 was having issues, not cold enough

Good location. Friendly personnel. Clean inside. Breakfast is good but it's standard (no options to choose), the only i didn't like - the instant coffee is the only option.

I liked the space of the room and bathroom and their cleanness. The bed was also comfortable, and the staff, kind and helpful. The location isn't bad, since it's a 20-minute walk to the Sükhbaatar Square.

Even staying in a non-smoking apartment, the room had a cigarette-like smell.

The bedrooms are huge, the beds really comfortable and spotlessly clean. Dates style but thats part of the charm

The staff were helpful but disinterested

The value, staff, clean and comfortable 👌

The walk into town, taxis were unavailable certain times of the day. Otherwise all wonderful.

Very clean hotel. Breakfast was decent. Friendly staff.

The location is good, close to the center, but at night I didn't felt safe walking alone.

Nice location, soft bed, room has a lot of space

The water in the shower was unstable, changing from hot to cold, stares on the entrance, very uncomfortable to enter with heavy luggages

I have travelled in 192 countires around thge world and only 4 missing now and I can highly recommend the Hotel Zolo for everyone coming to Ulan Bator, Mongolia.