Zakaria and his staff were absolutely fantastic. The riad is gorgeous and the breakfast was excellent: assorted breads, jams, coffee, madelines, freshly squeezed orange juice, coffee and a plain omelet. The riad is a quiet oasis in the wonderful chaos of the medina. Zakaria arranged for a porter and taxi to riad for arrival and to the airport on departure. Housekeeping even washed my clothes!

I appreciated the two things that I'll discuss below but other travelers might not like them. First, the riad is located on Derb Snane off of Rue Sidi el Yamani. The path to the riad requires several turns off of Rue Sidi el Yamani. The riad will send a porter to take you there, so getting there the first time is easy. Those with a poor sense of direction might struggle with this. For me, it was great since you can't hear any of the medina's clamor. Second, my bed was very firm. For me, it was great. My old bones demand a firm bed but that isn't for everyone. In the end, my visit could not have been more perfect.

Awesome service by the team. They really look out for you. I booked another riad which was more luxurious than this one for our third night stay in morocoo, but we were all praising how good the service was in this riad. I cant remember the name of the person serving us, but he always had a smile on his face. More than the facility, the service is great. We felt welcome and relaxed. Breakfast and tea were great. Peacful but yet very close to the hustle and bustle of medina. Little secret garden nearby recommended by the hotel manager was also great..

The pressure of water in the shower was not great.

Our family likes to travel to immerse ourselves in the local culture for the most authentic experience possible. We were not disappointed. Riad Dar Al Kounouz is very beautiful and provides all the inside to the traditional Medina livestyle. When you visit Marrakech for the first time, it only makes sense to stay in the heart of Medina, with a short stroll to the Souks and Jemaa el-Fnaa square (experience on its own, for another story). It is close to everything. The Riad is located in narrow little streets only accessible by foot. There is a need for approx. 10min. walk to the nearest street where a taxi or activity provider can pick you up. Luggage handlers are available to assist at arrival and departure. The place is clean and tidy, well managed. Staff are very nice and extremally helpful. Breakfast is beautiful. There is a rooftop to relax at. We stayed in winter so it was great up there, not sure how it would be in a hot summer day. I guess someone else needs to write about that. It is like an Oasis hidden from the hectic Marrakech streets, where you can hide and enjoy peaceful moment. Ohh! and if you love cats, there is millions of them everywhere.

Really couldn't find anything negative, other than too many cats for my liking..., I am a dog person :)

The main host, Zachariah, is very pleasant and resourceful, as are the other workers. They were discrete, but ready to help at the mere hint of a need or a question.The riad is lovely, a haven of peace in a riotous and exciting city. We particularly liked the rooftop in the late afternoon after hours of exploration and discovery. The house is also centrally located. There are many restaurants, boutiques, hammams and other amenities in the neighbourhood. Excellent breakfast in a warm and quiet atmosphere.

Nothing comes to mind.

Good Location Kindness of the staff Tranquillity (probably one of the main reasons why one chooses this type of establishment) Traditional ornamentation of the building Good overall value for money

Mattresses and bedding need updating Damp feeling towels Some paid services, which in good Riads are traditionally included free of charge, at least for long stays. Lack of plugs in the rooftop terrace area

The location was a little hard to find at first, but once I got it figured it out, it was a perfect quiet location right in the medina. The staff was very welcoming and helpful with suggestions with regard to what I should visit, how much to pay for a taxi and the best way to get to Essaouira. They even provided a map of Marrakech - something none of the other Riad's I stayed at did. When making multi-day trips from the Riad, they happily stored all of my unneeded items until I returned.

It was a little tricky to find at first.

Absolutely amazing place in the heart of Medina. Welcome tea, birds singing while having breakfast on the Riad's roof - just perfect. Zakaria and Oussama (hopefully my spelling is correct) are very friendly and open hosts, looking after every detail. E.g. they adjusted breakfast time for us when we had an early event planned out of the city. The owner must be happy to have such competent stuff on board. Congratulations! We will be back soon 😊 Thank you for your hospitality.

It's such a great place, stayed here a few times over the years, I'll always come back when in Marrakech, It's just peaceful and beautiful and super helpful staff

There's nothing to say bad, I just hope they don't do any works to remove the fountain and trees, yes a pool seems like a nice idea, but it would remove the serenity of the place, I feel other users of the ground floor rooms wouldn't be at peace with pool users and also it might represent a hazard for children

The house is a typical traditional Morrocan Riad probably founded by weathy merchanents. Nice original decoration on walls and the house is nicely kept from the owners. This riad is distanced from main streets and nearby a closed park therefore calm and brids are singing from morning to evening. ...No noises of cars or motorbikes.

The ground rooms tend to be a little humid. (but this might be because thy closed the top of the internal patio to protect against rain, as we went there in April). The Hammam was not operational.

The team was very helpful, always smiling, kind and doing their best to answer our request. They gave us good tips for restaurants and real prices. The Riad is well mantained, well aired, and the terrace is quiet , a great place to relax after strolling around in the souks.