The stay at this Riad was an overwhelming experience. Everything was close to perfection from the first day until the day we left. The warm welcome where a carrier took our luggage and where Jacqueline - the owner - welcomed us with tea and Moroccan cookies, the great decoration and enormous bedroom with lovely bathroom. Every morning a fantastic fresh breakfast with small pancakes, croissants and baguettes. Jacqueline provided us with all kind of suggestions for restaurants, trips and must sees. The location of the Riad is excellent near to the King's palace. I would really recommend this place if you intend to visit Marrakech!

We loved the amazing morning breakfasts to start the day! Fresh, fresh, fresh-fruit, bread, coffee, and eggs! Really great coffee and the company at the table each morning was spent with the brilliant and thoughtful owner (and now my friend). This incredibly talented and thoughtful lady who is the creator and visionary of this special place called Riad Jnae D'O is Ms. Jacqueline herself. What she has designed, created, imagined within the walls of her Riad is a place where travel starts and ends each day in a way that makes you want to stay forever. We couldn't wait to wake up and have breakfast and sit in the garden. It brought us a sense of peace and relaxation each morning just to start the day. I have never been, and probably never will be, to a place so warm, and where all things needed have been considered. This is not simply a place to stay, it is an experience, and clearly a work of passion and love that she shares with others. I give it 5 stars + the moon and the sun!

Our host Jacqueline was absolutely brilliant. We couldn't have wished for a better Rhiad or location. Nothing was too much trouble. Our luggage was taken to the Rhiad when we arrived and when we departed, again our luggage was taken for us to our awaiting taxi. Jacqueline came with us to make sure our driver was there, so much care was taken by her to ensure everything was right. We had better treatment with Jacqueline than a 5* hotel. Wonderful breakfast every morning, and always something different for us to try. To sum up Jacqueline was exceptional and we would highly recommend her to any traveller thinking of visiting Marrakech. Thank you for your kindness Jacqueline.

There was nothing we didn't like. All wonderful.

The owner/operator of the Riad, Jacqueline, was absolutely amazing. Her and her staff went above and beyond to ensure we had an incredible stay during our first visit in Marrakesh. She organized a driver to pick us up at the airport, someone to carry our bags from the dropoff to the Riad, and was at the entrance to welcome us and get us acclimated. She mapped out all of the landmarks/areas for us and even called to arrange our first dinner, which was incredible! Jacqueline and her staff welcomed us every morning with an amazing breakfast, she offered to coordinate directly with our driver for our departure, and she even walked with us to meet our driver early Sunday morning. And I haven't even gotten to how incredible our room was! The room was beautifully decorated, clean and well stocked with anything you could need. We have never had such an amazing experience staying at a hotel before and while Marrakesh was incredible and worth visiting again, I would come back just to stay at this Riad again!

Having to leave!

We loved staying at Riad Jnane d'O. It's a beautiful place and Jacqueline is a fantastic host who made us feel very welcome. There are lot's of good to things to say about it but perhaps the main one is the location. It's in the Medina but just the right distance from the central square in that you can walk down there easily (10-15 minute walk) but you are far enough away from it to keep the extreme touristy stuff at arm's length too as well. It's got a very neighbourly feel - people will say hello and stop to chat as well. It's also very safe and there is a security guard on duty for the little warren of laneways where the Riad is situated. There are some very nice restaurants nearby that Jacqueline will happily book for you but also some cheap and cheerful eating places that are also excellent - we particularly recommend Restaurant Regue Jamaa which is just around the corner and has great food and a super-friendly owner. There is also a place to get taxis (if you need to travel outside the Medina) about two minutes walk away. Airport shuttle service was brilliant and brought us right to the door of the Riad. I really don't think there is a better neighbourhood to stay in when visiting Marrakech.

Not much to be honest. You might find a cheaper place to stay in Marrakech but I doubt you'll find a better one.

Decided to go traditional and stay in a Riad. Jaqueline was a super host and would help you any way she could and the staff were extremely polite. The Riad was very traditional with fantastic Moroccan furniture and accessories. And the place was spotless. In fact if you stood still for too long, you would have got cleaned. The room was large and comfortable and you really felt you were part of Morocco. The breakfast was good, plenty to eat and was typical Moroccan. Delicious fruit, croissants and selection of bread/cakes. Nice coffee which is great as you get sick of the tea after a while. The Riad was located in a very clean, well lit & quite part of the Medina but about 20-25 minute walk to Jemaa El Fna.

Just a tad too quite for me, which most people would love. If I talked in my normal voice, I would be easily heard throughout the Riad. Found myself whispering most of the time. Also not a great omelette.

Jnane d’Ô is a beautiful oasis in the heart of the chaos of the medina! We absolutely loved the tranquility of the courtyard and our room, and we relaxed on the rooftop too. Jaqueline was a fantastic host and helped with everything from organising pick ups for tours to booking a day pass for a country club swimming pool. We had a fabulous honeymoon and loved staying at this riad. It felt truly authentic and the breakfast was a feast! Every member of staff was really kind and helpful too. Merci Beaucoup!

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Jacqueline (hostess) was delightful. She arranged airport pick up and drop off at no extra charge - including a porter with a cart to take the luggage from where the car drops/picks up - which is only a two-minute walk away. The location is perfect as it's central. We found that everything inside the Medina is walkable - no need for taxis, just a good map (which Jacqueline supplied). Breakfast is plentiful (no need for lunch!!) and varied. The fridge was very useful as we bought tonics and enjoyed G&Ts in the courtyard. There's nowhere to buy wine, so if you fancy a pre-dinner snifter, bring it with you.

Marakech is an incredible city and Riad Jnane d'Ô is a haven in the beautiful mayhem of the medina. Peace and tranquility with incredible service. Jacalyn is the perfect hostess making you feel welcome and at home whilst secretly making all the little details that make a perfect break happen. Breakfast was a daily adventure tasting daily surprises of freshly baked pastries , fruit and of course the freshly brewed tea. The whole riad was beautifully decorated with our room full of character and charm. Merci for a wonderful stay!

Location and hospitality : excellent !

No TV ;)