Sirayane Boutique Hotel & Spa Marrakech

The accomodation and staff were superb could not fault this hotel. The deputy manager was visible, bumping into him regularly with his enquiries of how our stay was panning out, even to the over and above service of providing us with a plated breakfast the night before we were leaving as we had an early flight and would miss breakfast! The staff couldn't do enough for us. Both pools excellent and the pool attendant was so lovely ensuring we had everything we needed bonus was the heated pool where I could do some lengths :-) The hotel is basically in the middle of no where however if and when we required to leave the hotel regular shuttles into the Medina were provided. For us the seclusion was just what we needed for a relaxing stay, the pool sun beds were so comfortable. Should also mention the restuarant and spa were also first class. Would definitely stay here again.

Find it hard to be negative only thing I can say is if you wanted to walk outside the hotel perimiter I don't think this would be advisable unless you are more adventurous than me and my wife.

First of all the hotel is beautiful & spacious and the staff were very attentive making it a 5 star service for sure from the airport pickup until the drop off. The bed is super comfortable and huge, so had one of the best sleeps for sure! The shuttle service times are great just 15 mins from Medina (downtown). The pool guys also super attentive and always anticipated your needs. Our lovely cleaning lady always knew the perfect time to clean the room and always did an amazing job and always greeting us smiling in he morning. The spa was super relaxing from the moment you walk in, we got a hammam and a massage and was amazing. The restaurant waiters are great and always explained the food perfectly. We mainly had breakfast (great omelletes) and lunch (plenty of options) as we were mostly out for dinner but they suggested some nice Moroccan wines when we did. The guy at the reception was super helpful always asking if we needed reservations or shuttle services at any time also let us keep the room longer for checkout if he could but had another option if this wasn't possible so we can enjoy the day. Thank you so much for our stay, we will definitely be back if in Marrakech.

Can't think of anything I disliked.

Beautiful hotel on beautiful grounds Amazing spa Extremely friendly and helpful staff- reception staff but particularly the bar staff and waiters who all took the time to talk to us and pay our baby attention. Breakfast selection was fab. Shuttle bus to Marrakech centre was useful Loved having a private garden and pool- great when our baby was napping

The taxi used to get back to the airport (organised by the hotel)- driver was unfriendly and left myself, my husband, baby, three suitcases, two hand luggage bags and a buggy outside the airport without offering to help us with getting it to the pavement. He left us on a road through the airport which was extremely unhelpful. This was our only fault with the whole trip!

From the moment myself and my boyfriend arrived at Sirayane, we were treated like Royalty. The staff are extremely kind and accommodating. We were able to check in early with no extra cost. The room was exceptional with fresh towels, robes and toiletries daily. The pool staff were extremely attentive, ensuring we always maximised the sun / shade and were comfortable. The waiters were very polite and productive serving gorgeous food daily . The grounds are gorgeous, there are beautiful plants/ trees dotted around which are attended to daily and the spa facilities are something else, the grounds are also guarded with security making you feel extra safe! There is a regular shuttle bus that takes you in and out of the city every evening which was an added unexpected bonus! We loved every minute, its the perfect getaway from the hustle and bustle of Marrakech. We have already recommended it to our friends and family.

There is nothing we could criticise about our stay. The only feedback I could give is perhaps more English variety at breakfast. The cooked food was very French (hotdogs sausages with onion or beef with cheese) however I am aware they are restricted with pork. Plus we could order any eggs of our choosing so I really mustn't complain!

We have planned to stay at Sirayane ofter our trip to Merzouga, therefore it was a perfect place to relax and reload after a long 4-day trip. To begin with, the staff is absolutely amazing. We have been offered a free room upgrade, which was an unexpected gift but well received. The room we received was very spacious, with large windows and a private yard with a pool. The restaurant is nice, the staff well trained and the food was very tasty.

I cannot name an important thing I didn't like, however smoking allowance at the bar could be an issue for most of the guests but this is a minor matter that can disturb some of the guests but brings satisfaction to others.

Trip to Marrakech was good but this place made it 10x better. Beautiful and elegantly designed. One of it not the best boutique hotel we’ve stayed at ever. Quiet, relaxing and away from the hustle and bustle of the city. Far yet only a 10 mins to drive to the main square and they have transfers throughout the day so it’s not even a problem. The staff were 10/10 and you really can make it your home for how ever long you wish to stay there. We even got to meet the owner who was a top man and deserves credit for his creation.

Honestly, faultless. Only thing I’d say is pstar martinis were abit sour other than that it was perfect.

Absolutely top-notch all around! Rooms, staff, spa, service, restaurant, pools - you name it, it was excellent. Couldn't spot a single thing that wasn't A-OK! 👌😄

The resort's a bit of a hike from the city center, so you'll need wheels to get around. Good news is, they've got transport options right at the hotel. Now, here's a gripe (calling out Booking.com): The Booking site messed up big time by putting the resort's location in the wrong spot. That caused me some serious headaches. The hotel's been on Booking's case about this, but it seems like they're just turning a deaf ear! 🤨

The hotel is situated just outside Marrakesh but in a sort of undeveloped vicinity but I'd say it's excellent location for a quiet stay. Loved it. With one restaurant and 3 pools, 1 pool dedicated to adults only, its beautifully and well kept. Super clean hotel at all times. Restaurant manager, I didn't get his name, an excellent man. Goes around all guest to check on not just their food but also their overall stay and makes arrangements to have any issues sorted. The restaurant staff, not the type of 5 star service you'd get in the likes of Dubai but they're natural, very helpful and remember your preferences. Spa was great too. Did the hammam and massage. Its a crime if you don't try the Hammam I must say. My first and not my last. The hotel also provides free shuttle to the Medina and charged shuttle to wherever you want to. PS: the wall sockets are circular ones, take an adapter for 3 pin rectangular. The hotel provides one though.

The room AC was not cooling. I complained on arrival and recurring days but seems nothing could be done so I just ignored after the 3rd time asking. No option of a small grocery or supermarket, I think that would be nice in a place as such.

The hotel grounds are just beautiful! Our room was comfortable, modern, spacious and very clean. The Moroccan and international menus were delicious and as result we ate in the hotel all the time. They also adapted the menu for our daughter several times. Their complementary shuttle bus was clean and air conditioned. It went to the medina several times during the day and evening. Staff were friendly, professional and extremely helpful and nothing was much trouble for them. Said offered a taxi service on behalf of the hotel, he was extremely friendly, reasonably priced and had a nice, clean air conditioned mini van. Everyone was really kind and friendly unfortunately we didn’t get everyone’s names. The owner came to speak to us on a couple of occasions to check everything was ok - a really lovely touch and showed a genuine care for his customers and business. The hotel was a joy to return to after our various day trips and offered a peaceful retreat from the bustling city. The two main pools were perfect for us, however the hotel also provided a deeper, adults only pool and also rooms with their own private pools.

Nothing!

staff are lovely food is amazing Nice big rooms Good shuttle service into town👍🏼

been open 12 years now i think and i’ve stayed there twice & some soft furnishings need an update and don’t find those flat sun beds very comfortable they need replacing (plastic not nice in the heat)with the umbrella’s by the pool. Wish they had someone to take drinks orders by the pool instead of having to go to the bar. They have plenty of staff so would be easy to walk round the pool area to facilitate this. Would like face cloths in bathroom & bigger towels! Staff are lovely as always….